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Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,582 Reviews of Ertle Subaru

May 10, 2021

I WENT ON LINE TO FIND WHAT I COULD DO WITH A TRADE UP. THEY SET ME UP WITH CHRIS AND FELT VERY COMFORTABLE WORKING WITH HIM, NO PRESSURE AT ALL. MADE A DEAL FOR OUR 2ND SUBARU AND WILL RETURN WHEN THINKIN More

by debob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICHOLAS GRAVER, Jason Meno-Starner, Chris DeLeo
May 11, 2021 -

Ertle Subaru responded

Congratulations on your newly purchased vehicle! It is terrific to hear that Chris made you feel so comfortable and well taken care of. Thank you for trusting Ertle Subaru with your business, we look forward to seeing you next time!

May 10, 2021

I called David for some information and he was very helpful and professional. Came back with the information I was looking for in a very short time. Saved me a lot of my time. Thanks David great Job More

by Larrys
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Castillo
May 11, 2021 -

Ertle Subaru responded

Thank you for stopping by to commend David. We are delighted to hear that he provided informative, timely service. All of us at Ertle Subaru are grateful for your business and kind review!

May 10, 2021

I have used Subaru’s for the last 20 years and I come from NJ I have never had any problems with the people or my car More

by vickienahas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
May 10, 2021 -

Ertle Subaru responded

All of us at Ertle Subaru appreciate your confidence in our team to get the job done. We thank you for your business and hope to work with you again down the road. Safe travels!

May 10, 2021

Great place, wonderful customer service service but recent oil change & tire rotation service took over 2 hours to complete. With no updates or notification on why there was a delay. More

by xollxo127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
May 10, 2021 -

Ertle Subaru responded

While we apologize for your visit taking longer than we had anticipated, we are happy to hear that the team delivered such a successful service experience. We apologize for any inconvenience and assure you that we will use this feedback to improve our practices in the future. If there is anything more we can do to assist you, please do not hesitate to reach out! - The Ertle Subaru team

May 08, 2021

I was very pleased with the quality of service when I brought my 2019 Impreza in for front brakes, brake fluid change, and oil change. I have found Ertle to be friendly and efficient. I will continue to More

by moodyron1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
May 10, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! It was our pleasure to service your 2019 Subaru Impreza here at Ertle Subaru, and if you ever need anything else, don't hesitate to come back and see us again!

May 08, 2021

Phenomenal service, great people 100 percent worth the experience! Extremely friendly people and place is high quality. Great for cars as well as motorsports if your in the area worth a stop in. More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rizzo
May 10, 2021 -

Ertle Subaru responded

James - Thank you for the great review! It is fantastic to hear that you had such a successful experience working with our team. Drive safely, and we hope to see you back at Ertle Subaru next time!

May 07, 2021

Everything was good except I couldn't help notice my salesmans long pinky nail. Makes me not trust him if you know what I mean. More

by Johnpjackson98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves, Joseph Alicea
May 07, 2021 -

Ertle Subaru responded

John - We appreciate your business but are disappointed that we didn’t earn your five stars. It’s important that our guests feel comfortable working with our team members, so if you would like to discuss the details of your experience, please reach out to me directly. Thank you, Jon Altman - General Sales Manager - 570-213-4007

May 07, 2021

It was really the best experience I had buying my second car, the agent who named joe was very friendly, patient and very knowledgable Overall they are the best More

by poconoqueen73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Alicea
May 10, 2021 -

Ertle Subaru responded

Thanks for posting about your experience with Joe at Ertle Subaru. It was a pleasure to work with you!

May 07, 2021

all aspects of service was excellent, everyone makes an outstanding job, could not have used for more thank you for your expertise and excellent service More

by fourotenkids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hammond
May 08, 2021 -

Ertle Subaru responded

We are so grateful for your positive feedback! Thanks for choosing Ertle Subaru for the care of your vehicle and see you next time!

May 06, 2021

The service was really nice. I went there and not even a minute later David was helping me pick out my car. Now I’m driving around in my dream car. More

by Jaycobleejackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
May 06, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a great experience working with David. Drive safely in your new vehicle, and we hope to see you again at Ertle Subaru!

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