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Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,582 Reviews of Ertle Subaru

August 12, 2022

Known Kathy for a numbern of years. Car has been serviced by Subarau for past 11 years. Never a problem that hasnt been yaken cvare of profressionly. A [pleasure to deal with your staf More

by docusnavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Aug 13, 2022 -

Ertle Subaru responded

Your review is everything we hope to see! We're overjoyed Kathy and the rest of the team have consistently delivered attentive service that's accommodated your maintenance needs over the years. Thanks for being a long-term loyal Ertle Subaru customer!

August 11, 2022

Ertle's staff was friendly, professional, and accommodating. We couldn't be happier with our experience and we're thrilled with our new vehicle. More

by SONYA2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Kevin Brost, Jason Cullen
Aug 11, 2022 -

Ertle Subaru responded

When we see words like "friendly", "professional", and "accommodating", it lets us know we are doing a great job! Thank you for the 5-stars. All of us at Ertle Subaru wish you safe travels in your new ride!

August 10, 2022

Great service! Natalia was attentive and took me right in without an appointment. Five stars! More

by michael_clapps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Liszka
Aug 10, 2022 -

Ertle Subaru responded

Thank you for your review. We are glad that Natalia was attentive and nice to work with. See you again next time here at Ertle Subaru!

August 10, 2022

Buying my car was a great experience from start to finish. Everyone was professional, knowledgeable and very nice. More

by DJCPENN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Jon Richardson, Kevin Brost, Jason Cullen
Aug 10, 2022 -

Ertle Subaru responded

This is what we love to see! We're delighted our team made your purchase experience a total success. From everyone at Ertle Subaru, enjoy your new ride!

August 10, 2022

Juan was extremely nice and helpful. Everyone was very informative and helpful in finding a car that works best for me. More

by jacquelinelgregory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Dave Goncalves, Kevin Brost
Aug 10, 2022 -

Ertle Subaru responded

Thank you for the review. We are pleased to hear that Juan was helpful and kind during your search for a vehicle. See you again next time here at Ertle Subaru!

August 06, 2022

Juan was awesome to deal with. One of the easiest experiences with a car purchase. More

by sjudd0130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Juan Bodden
Aug 08, 2022 -

Ertle Subaru responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Juan and the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

August 05, 2022

I waited comfortably in the waiting area for about an hour while my car was serviced. Bottles of cold water and small bags of pretzels were provided to help make my waiting time pass quickly. More

by cgfonash
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Aug 05, 2022 -

Ertle Subaru responded

We're glad your wait was comfortable! Thank you for the rave review and for trusting Ertle Subaru with your vehicle's care - we'll be here if you need us down the road!

August 04, 2022

Waited for over an hour before they took my car back to check the tire. Waited another hour before they came back to tell me what’s going on. Shouldn’t have taken that long to just check a tire. Also made More

by KELLYMIDD
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Aug 09, 2022 -

Ertle Subaru responded

Kelly, we aim to deliver five-star service, so it's disappointing to read we missed the mark here. I apologize that your appointment took longer than expected and if the suggestions we made left the wrong impression. Our team of technicians wants to ensure our customers are driving safe vehicles, so if you would like to discuss the details of our work further, please don't hesitate to call me. I am sorry for this negative experience and hope we get the chance to assist you again down the road. Thank you, Tim Kelly - Service Manager - 570-213-4050

August 04, 2022

Ertle is a great dealership with an even better service department. I enjoy having my Legacy serviced there as opposed to othe rSubaru dealerships. More

by jimhooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Aug 04, 2022 -

Ertle Subaru responded

We are flattered! Thank you for the wonderful compliments to our team, and we hope to see you again at Ertle Subaru for your next service!

August 04, 2022

Best dealership We have ever had in all our years of purchasing an auto. Everyone very very pleasant and easy going. Also service was excellent, Tiffany was most excellent. i hope to have her again when More

by JANMAGEEPCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Aug 05, 2022 -

Ertle Subaru responded

Thank you for the great review! Hearing that you had a successful service experience working with the Ertle Subaru team made our day. Drive safely in your new vehicle, and we hope to see you back again down the road!

Aug 17, 2022 -

JANMAGEEPCC responded

Best dealership I have had in all my years.

Aug 18, 2022 -

Ertle Subaru responded

We are grateful to have you as a customer!

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