Ettleson Hyundai

Very Bad Customer Service I got a fuel pump put in my 2010 accent 11/14/2014. Last night 10/14/2015 fuel pump burned out. Not even a yr old,and only 5,200 miles put on car sinc I got a fuel pump put in my 2010 accent 11/14/2014. Last night 10/14/2015 fuel pump burned out. Not even a yr old,and only 5,200 miles put on car since fuel pump put in! I was told because my car is out of warrenty 8/14/2015 so is the fuel pump. So I have to pay to get another fuel pump put back into my car. Per ettleson's sevice manager(Ryan ?) their is nothing he can do about it and just because another place says it's the fuel pump doesn't really mean its so. I paid 101 dollars to get car towed to good yr last night and now ettleson tells me to get it towed to them and they will see if in fact it is fuel pump and if it is I would still have to pay for it, end of story. I then called Family hyundai were I usually bring my car,and bought it there. John tried to get this problem remedied. With discounts which I appreciate his time, but because I didn't originally didn't pay for the pump, I can't use the pump's warrenty 12 mos/12,000 miles of which it was 11mos/5,200 miles since pump put in. Supposely when I bought the car it had a lifetime warrenty,must be certain things. I know customer service isn't anything any business cares about but you would think they could have done something,paid for towing,the part and I'd pay for service. Very disappointed. My car is only 5yrs old and I've already had it towed 2x and put in 1,500 dollars that wasn't scheduled maintenace. Oh yes and no call back from Todd. More

My Sonata purchase Everything went very well. I am happy with my chose I've made. Love the chocolate truffle color of my car. The panoramic sunroof is super nice and the Everything went very well. I am happy with my chose I've made. Love the chocolate truffle color of my car. The panoramic sunroof is super nice and the keyless entry and start. More

Poor follow up The purchase experience with Liz was great, but the bluelink features were not all functional from the very beginning. Tuba seemed interested in helpi The purchase experience with Liz was great, but the bluelink features were not all functional from the very beginning. Tuba seemed interested in helping at first, but when the issue wasnt resolved I stopped hearing back from her. Sandy advised me to contact Bluelink directly without offering to to help in any way, so you're on your own as soon as you drive off the lot. Considering that is a big feature they advertise, they should at least have the courtesy to make sure the product is functional. More

Easy Breasy Gino was very knowledgable and keen to my needs. Gave me his personal line for contact if I needed it. I will recommend the dealership and individual Gino was very knowledgable and keen to my needs. Gave me his personal line for contact if I needed it. I will recommend the dealership and individual personally. More

My first new car yay Jorge was great he showed me everything on the car treated me great and made car buying easy and fun!! Totally would recommend this dealer to everyone Jorge was great he showed me everything on the car treated me great and made car buying easy and fun!! Totally would recommend this dealer to everyone buy here! More

Hyundai Stress free purchase and able to agree to a great price. I would recommend to others for their future purchases. Did not have a good experience at oth Stress free purchase and able to agree to a great price. I would recommend to others for their future purchases. Did not have a good experience at other Hyundai dealerships but very pleased with Bob at Ettleson. More

Excellent experience Amazing excellent best ever would recommend dealer. Will always go back for maintainer on my vehicle. Helped me when no one else would. Great service Amazing excellent best ever would recommend dealer. Will always go back for maintainer on my vehicle. Helped me when no one else would. Great service More

awesome experience I will always buy from this dealership. Sales staff very friendly and worked hard to get you what you wanted. They did not push the sale, or try to in I will always buy from this dealership. Sales staff very friendly and worked hard to get you what you wanted. They did not push the sale, or try to influence me in any way. Did a great job. More

Nice people to do business with. I would definitely recommend Ettleson to friends they're very nice and friendly. I was with my two boys and they have enjoyed the snacks. Thanks from I would definitely recommend Ettleson to friends they're very nice and friendly. I was with my two boys and they have enjoyed the snacks. Thanks from the boys. More

Good Price I got the car I wanted for what I wanted to pay. Overall good place to shop for a car. The only thing I didn't like was that I was in there for about I got the car I wanted for what I wanted to pay. Overall good place to shop for a car. The only thing I didn't like was that I was in there for about 20min before anyone even noticed I was there. Guess I came at a bad time More