Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Evans Toyota
Ft. Wayne, IN
531 Reviews
Our family roots in the Fort Wayne area run deep. We first opened our doors all the way back in 1955, and we love what we do. We are still a family owned business and now our second generation has taken over. This family is still very involved in the day-to-day operation. In fact, if you ever have a problem that we aren’t taking care of properly, you can use one of our two red phones and get a direct line to our owner’s cellphone. That’s how confident we are in our level of customer service.
Our dealership is a full service dealership. Not only can we get you into a great car, but we can also give you the Toyota service or maintenance that you need. In addition to that, we provide rentals with over 90 cars available, and we provide insurance through Safeco and Progressive, which means we can provide any type of insurance you need. We are your comprehensive dealership and with our convenient location in Fort Wayne we can serve all the surrounding areas including New Haven, Columbia City, Auburn, Warsaw, Garrett, Decatur, and more!
At Evans Toyota we have a complete line-up of the latest Toyota vehicles. If you are looking for a new Toyota, then you have come to the right place. We have countrywide favorites like the Camry, Corolla, and RAV4, and we also have local staples like the Toyota Tundra and Tacoma. Whether you need a truck, car, SUV, or crossover, you can trust in our inventory to have the options that you need. Browse everything that we have in stock online, or come to see us in person. You can also take advantage of our college and military rebate programs.
In addition to our new inventory, we also have an extensive used inventory that includes a variety of vehicles from various manufacturers. Whether you are looking for a used Toyota or something else entirely, the team at Evans Toyota can help. Just like our new inventory, you can browse our entire used inventory right online. If you are thinking about trading in a vehicle, then we can help with
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 531 reviews
July 28, 2023
Efficient, professional, responsive. Premises are clean. Work is thorough. I was kept well informed throughout the process. Premises are clean. Work is thorough. I was kept well informed throughout the process. More
by earlham2
Employees Worked With
Helpful May 27, 2023
I didn’t plan on purchasing a car today but Steven Karback gave me such s great deal, I couldn’t leave the dealership without our 2023 Camry! Thank you Steven! We are very happy! Karback gave me such s great deal, I couldn’t leave the dealership without our 2023 Camry! Thank you Steven! We are very happy! More
by Patricia_sikes
May 13, 2023
Excellent service team. They keep me informed every step of the way. They don't do anything without consulting you. Very pleased. Also very pleased with the shuttle driver. They keep me informed every step of the way. They don't do anything without consulting you. Very pleased. Also very pleased with the shuttle driver. Very pleasant and personable. More
by dkstarns
Employees Worked With
I can't remember his name
April 30, 2023
John is always ready to help, with a smile on his face. He goes above and behind not only to do his job, but to make sure that the costumer is always taken care off. I went there to get a car and John help He goes above and behind not only to do his job, but to make sure that the costumer is always taken care off. I went there to get a car and John helped with the process even though it was not his department. He is very respectful, professional and pleasant to talk to. Arjana Gllafce More
by arj.glla
March 25, 2023
I have always had my service work done on my 2021 Rav4 Hybrid at Evans. Their service center is fast, courteous, friendly and always a pleasure to deal with. There's never a need to stress about arrangin Hybrid at Evans. Their service center is fast, courteous, friendly and always a pleasure to deal with. There's never a need to stress about arranging service. I can always get my car in quickly and the shuttle is so convenient! More
by Steph K
March 15, 2023
Thank you for the excellent service. I particularly enjoyed the interactive progress of my vechicle via text. I particularly enjoyed the interactive progress of my vechicle via text. More
by Bill
Employees Worked With
March 03, 2023
We have always had a great experience with Evans Toyota’s service department. Each service advisor treats us with respect. I love that they provide video of our vehicle back in the service department. It sho service department. Each service advisor treats us with respect. I love that they provide video of our vehicle back in the service department. It shows commitment and concern for their customers. More
by amandarc16
Employees Worked With
February 06, 2023
Good and Nice service. Keep up the good work and will surely come back in the future! Keep up the good work and will surely come back in the future! More
by John
Employees Worked With
November 18, 2022
While under warranty I took my vehicle in twice to have my door problem assessed and fixed. Both times they told me they “couldn’t figure it out” and sent me home. The problem kept getting worse until this my door problem assessed and fixed. Both times they told me they “couldn’t figure it out” and sent me home. The problem kept getting worse until this past week when the same back door of my van came open while I was driving down the road- with my 5 year old sitting in the seat next to it. I immediately called Evans in a panic and they assured me they would figure out what was wrong. And guess what? They did. This is the third time I’d taken it in for the same problem. They then proceeded to tell me that my warranty that would’ve covered the repair was expired by 6 days and that “unfortunately” I’d owe $1,400 for the repair. Lenny, the Service Director, called me and stated they knew what was wrong this time because his mechanics ran the diagnostic test for the door, and he also ADMITTED that they had not run this test either of the two instances before when I’d taken it in for the problem. Instead of assuming the responsibility of the mechanics not running the proper tests as they should have, he blamed me as the customer. WHAT?! I have been a long-time customer of this place, and I’ve run into many great employees, but unfortunately this circumstance will never have me back in their door. I’m a lifetime Toyota owner and will always be, but I’ll drive as far as I need to find proper service and mechanics who actually know what they’re doing. Lenny went far above and beyond to fail his very justified upset customer. More
by Cmeier714
