Ewald's Hartford Ford

Dawn was very professional and low pressure. Knowledgeable about the product and personable. Once we made the decision to purchase, we were wrapped up and on the way home in about two hours. Gre Knowledgeable about the product and personable. Once we made the decision to purchase, we were wrapped up and on the way home in about two hours. Great experience! More

Sales team pushed for the sale of the 2017 edge. Now that it has been purchased the service department is horrifically bad. Have had 4 recalls on the vehicle and every time it is scheduled and takin Now that it has been purchased the service department is horrifically bad. Have had 4 recalls on the vehicle and every time it is scheduled and taking in for them something has changed. The lastest is they want to charge us for a rental now that the vehicle is being serviced for a flex plate recall. Since they don’t have any rental vehicles for us they are out sourcing the rental and I still have to pay for it and also the extra costs for it because it isn’t from ford itself but from enterprise. Then told that no one in the area has a rental available so they will have to reschedule the appointment which was already pushed back when I arrived at the dealership. I will be suing ewald if the issue causes any accidents. They have failed on all levels and will no longer receive my support. More

Was a lot of delays & date of pick up for car kept getting pushed back. When I picked up the car, it smelled bad. Smelled like dog pee in there. There was dog hairs all over the place. It’s like the c getting pushed back. When I picked up the car, it smelled bad. Smelled like dog pee in there. There was dog hairs all over the place. It’s like the car was not touched at all inside. The exterior, looked like the rushed it when they buffed it. Car was looking so bad in the outside, I had to pay 220 to get it fully detailed & I asked for some compensation or a gift card or something. I was denied. Their service here is terrible & I don’t recommend this dealer. More

Sandra sucks. She hung up the phone on me when I was talking about Blue Book pricing and since it didn’t work her way she had an attitude. If your going to buy a u She hung up the phone on me when I was talking about Blue Book pricing and since it didn’t work her way she had an attitude. If your going to buy a used car, or any car for that matter, stay away from her. More

I have now purchased two vehicles from Ewald and get amazing service with them always. They have a great service department and Doug in sales is the best. Was able to work with me and get me into a vehi amazing service with them always. They have a great service department and Doug in sales is the best. Was able to work with me and get me into a vehicle that I absolutely love! Perfect overall experience and wouldn’t buy anywhere else. More

Joe was Great to work with. Found me Exactly what I was looking for. Very Friendly Atmosphere. I Would highly recommend Ewald Ford if your car shopping. looking for. Very Friendly Atmosphere. I Would highly recommend Ewald Ford if your car shopping. More

Doug is very easy to work with and I can’t wait to do business with him again in the future! Thank you for everything! I love my car!! business with him again in the future! Thank you for everything! I love my car!! More

I can't say enough about the quality truck buying experience I had at Ewald's Hartford Ford. What really made the experience the best I've ever had was the above and beyond footwork Doug Wojtczak did experience I had at Ewald's Hartford Ford. What really made the experience the best I've ever had was the above and beyond footwork Doug Wojtczak did for me to not only find the right truck, but get it delivered! The whole staff worked hard to get me into my 2021 F-150 FX4 from Doug, Brian and Scott to Finance and the Detail Shop guy (I forgot his name, sorry). Customer and potential Wife customer for life! More

I just bought a 2016 fully loaded Ford Edge and it was the best buying experience I've ever had. Doug was awesome to work with. He was very naligable and took the time to show me how things worked and was the best buying experience I've ever had. Doug was awesome to work with. He was very naligable and took the time to show me how things worked and was able to answer all my questions. I'd buy my next vehicle from them again. Thanks Doug! 👍 More

Wow... what a great buying experience with Ewald Hartford Ford and my sales guy Doug! I highly recommend anyone looking to buy or lease a vehicle this is THE place to go... great friendly service and great p Ford and my sales guy Doug! I highly recommend anyone looking to buy or lease a vehicle this is THE place to go... great friendly service and great prices. I just picked up a 2018 F150 ... huge thanks to Doug and his whole team!! More