Ewing Buick GMC

Justin and the whole Ewing team was outstanding! My husband and I couldn’t ask for a better experience. They have a returning customer with us My husband and I couldn’t ask for a better experience. They have a returning customer with us More

Jake Dane did an outstanding job assisting me with my vehicle purchase from start to finish and made the process as seamless and stress-free as possible. Very friendly and professional. Thanks Jake! vehicle purchase from start to finish and made the process as seamless and stress-free as possible. Very friendly and professional. Thanks Jake! I was an out-of-state buyer and the dealership handled everything, to include submitting the paperwork for title and registration. There were no hidden fees or pushy staff trying to upsell unwanted add-ons. They explained the services and options that they offered and it was my choice to accept or decline. No one pressed me to purchase things I did not want. More

Service Manager Pete Meuller was rude, unhelpful and used the words after they caused a leak in the transmission gasket, "Prove we did it". Refused to even look at the issue or drive the vehicle, and their the words after they caused a leak in the transmission gasket, "Prove we did it". Refused to even look at the issue or drive the vehicle, and their repair shop caused the leak without any doubt. They lied about the work previously performed, stating they were able to do the work without pulling the Transmission pan completely off, which 2 mechanics and eagle Transmission have confirmed is impossible, and they lied when they ask me to pick up the truck stating it was not shifting properly, and the truck is shifting perfectly and driving smoothly,. They just do not want to own that they caused a leak in the gasket in the process, as it is a labor intensive repair only required due to their inexperience and bad work. I would not ever utilize their service department, as they either do not know what they are doing, or they are just dishonest, but in either case, they do not stand behind their work and have cost me $750 to fix what they broke elsewhere! Beware of this service department! More

Horrendous experience after purchase. Finance manager Jason Saba felt it was beneath him to print or VSC, which he did not print for us at the time of purchase. He very condescendingly en Finance manager Jason Saba felt it was beneath him to print or VSC, which he did not print for us at the time of purchase. He very condescendingly ensured us if it went through his office it was done. Well it was not done. He then proceeded to try and pass us back to the department that sent us to him. We certainly wanted a copy of our VSC as both the engine and transmission needed replacement at less than 36,000 miles. Never again purchasing from this manufacturer or contentious employee. More

If you are looking for a dealership that genuinely values your time, operates with absolute transparency, and treats you with professional respect, look no further than Ewing Buick GMC in Plano. My car-bu your time, operates with absolute transparency, and treats you with professional respect, look no further than Ewing Buick GMC in Plano. My car-buying experience here was exceptional from start to finish. I conducted the entire initial negotiation via email due to my busy work schedule, and the communication was flawless. Unlike the high-pressure tactics you normally find in the car industry, the team at Ewing listened to my questions and provided direct, honest answers immediately. I want to give a massive shoutout to the specific team members who made this deal happen: * Collin Willits (Sales Consultant): Collin was incredibly responsive, professional, and accommodating over email. He personally went out to the lot to verify the vehicle's condition, confirmed the key fobs, and even checked the window tint for us before we made the drive out. He made sure the car was pulled up and ready the moment we arrived. * Jerry Ernst (Sales Manager): Jerry runs a straightforward, fee-free operation. He respected the market research I brought to the table, honored their transparent pricing model, and worked with us constructively on a physical inspection item to finalize a phenomenal out-the-door deal. * Austin (Finance Department): Reviewing the final paperwork with Austin was a breath of fresh air. He presented our warranty options clearly but with absolutely zero pressure, keeping the process quick, smooth, and entirely stress-free. Ewing Buick GMC has earned a lifelong customer. They proved that buying a car can actually be a respectful and pleasant experience for a family. Thank you all for the outstanding service! More

My salesmen Gary Parr made everything quick, easy, and hassle free. I will definitely be back. hassle free. I will definitely be back. More

Best car buying experience ever! No pushy sales tactics and very knowledgeable. Ewing’s price and after sale service is 2nd to none. Aaron Morgan in sales was awesome & the entire No pushy sales tactics and very knowledgeable. Ewing’s price and after sale service is 2nd to none. Aaron Morgan in sales was awesome & the entire staff was a pleasure to do business with. More

Bret was very helpful and friendly. He answered all our questions and showed us several options for a new vehicle. Faison helped us with financing and kept the conversation calm and l He answered all our questions and showed us several options for a new vehicle. Faison helped us with financing and kept the conversation calm and low pressure. More

Just worked with the Oscar, Finance Manager, to buyout a lease on my vehicle. The payout was mainly by check on an account for which I am a sole owner, but the check also had my deceased husband's name on i lease on my vehicle. The payout was mainly by check on an account for which I am a sole owner, but the check also had my deceased husband's name on it. The Finance Manager said I needed to provide my deceased husband's driver's license for verification. I had already given him my license and insurance verification. I did not have the requested driver's license, so was asked for a copy of the death certificate. I could not find that on my phone and was very upset at being asked for those items. Again, this was buying out a lease which was solely in my name, using a check from an account which had my name on it and which I am the sole owner on. I was finally told I could go home and send them the 'verification' documents. I was called today to ask for those, and told the sales rep it was illegal to provide a deceased person's driver's license for any verification. I told the sales rep I was the sole owner on the bank account and they should process the check I left with them. This is complete sexism, and unacceptable that I have to provide any other verification than my own on a check which has my name and for which I am the sole owner on the account. It seems Ewing feels as my deceased husband has more rights than the female purchaser sitting in front of them. As a note, I am an extremely well qualified buyer and this was the third financial transaction I entered into with Ewing Buick. I would never recommend this dealership, particularly for female buyers. More

The sales Rep Malcom provided GREAT service. Everyone was friendly and helpful. Great experience overall. I will return in the future. Everyone was friendly and helpful. Great experience overall. I will return in the future. More