Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ewing Buick GMC
Plano, TX
1,689 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,689 reviews
October 27, 2018
Best car buying experience ever I had planned on buying another Honda CR V but had never been fond with working with the sales people at the Honda dealerships. So before I made up m I had planned on buying another Honda CR V but had never been fond with working with the sales people at the Honda dealerships. So before I made up my mind, I stopped in Ewing Buick in Plano. I was introduced to Brad Cunningham and asked him if Buick had a similar vehicle to the CR V and he told me about the Encore. He showed me one, told me about all the features,etc. The next day I returned with a friend to get her impressions and met with Randy Harp. Randy was equally as pleasant and helpful as Brad. In fact, I left driving the Buick Encore. I had it for a week before returning, paying for it, having it detailed and spending time with Brad going over everything on the car and getting all my questions answer. No pressure, clean inviting dealership and all the people I met were accommodating, friendly and helpful. I was impressed with the whole experience. I was even introduced to the Service person I should contact when in need of service. In closing, I must mention the atmosphere of the dealership. Calm, organized and peaceful are some words I would use. Thanks to all but especially Brad & Randy. More
by Sandyg
October 23, 2018
Incredible service! Brett delivered a wonderful experience. Ewing Dealer offers a exceptional customer service while paying attention to all details. Brett made us feel l Brett delivered a wonderful experience. Ewing Dealer offers a exceptional customer service while paying attention to all details. Brett made us feel like family. Looking forward to continue working with this remarkable people! More
by RJ Soto
Employees Worked With
Brett Taylor and Mr. Cruz
October 18, 2018
Excellent service provided by JR Will definitely go back, I’m always treated well and they have very good service. The facility is clean and they have a very nice waiting area. Will definitely go back, I’m always treated well and they have very good service. The facility is clean and they have a very nice waiting area. More
by Csmwlong
Employees Worked With
JR
October 13, 2018
Always taken care of. I love coming here for service. I have never had any problems. Rick Gonzalez is my service advisor and always goes above and beyond to take care of my I love coming here for service. I have never had any problems. Rick Gonzalez is my service advisor and always goes above and beyond to take care of my car. I would highly recommend this dealership for all your GM needs. More
by allenbrandon
Employees Worked With
Rick Gonzalez
October 13, 2018
Feedback from recent service visit Frustrating visit for service 2.5 hours for an oil change after making an appointment to schedule the work. They took care of the steering recall Frustrating visit for service 2.5 hours for an oil change after making an appointment to schedule the work. They took care of the steering recall work ok. Tried to charge me $90 to replace the cabin air filter! This is a $20 filter and it only takes 10 minutes to replace it! Not fair treatment of a customer. This was my first negative experience with this dealership where I bought my vehicle. More
by Sierra2015
Employees Worked With
Jim
October 12, 2018
Misrepresentations, half truths with no response. Buyer Beware. Don't purchase the extended care package. They will not honor what THREE of their employees represented that would be covered. Due t Buyer Beware. Don't purchase the extended care package. They will not honor what THREE of their employees represented that would be covered. Due to their representations, we purchased two vehicles from them with extended coverage on both. I might as well have burned my money, because I got nothing out of their representations. It was a concerted effort between their sales and leadership team of misrepresentations. More
by GMCaware
Employees Worked With
Javier Hernandez and Blaze
October 06, 2018
Great customer service I took my Cadillac in because I thought there was an issue with the breaks. The gentleman I worked with had someone double check it, drove it and educ I took my Cadillac in because I thought there was an issue with the breaks. The gentleman I worked with had someone double check it, drove it and educated me on the GM braking system without charge. Took it back for maintenance and they did an excellent job. You don't get customer service like this anymore. More
by cadiowner
Employees Worked With
Tim Stolp
October 04, 2018
oil change at Ewing I came on time for my appointment. They took my car in right away. I worked with J. R. Lopez. I got an oil change, tire rotation, fluids fill-up, I came on time for my appointment. They took my car in right away. I worked with J. R. Lopez. I got an oil change, tire rotation, fluids fill-up, and air in the tires for $50. The waiting room was very pleasant. More
by cargirl1111
Employees Worked With
service--J.R. Lopez
October 03, 2018
Top notch Very professional staff. Will continue to trade with Ewing in the future. This is my third trade in at Ewing. Will recommend friends and family. Very professional staff. Will continue to trade with Ewing in the future. This is my third trade in at Ewing. Will recommend friends and family. More
by Keith22174
Employees Worked With
September 22, 2018
Great service I moved here from Illinois and had bought my vehicle there but Ewing GMC treated me just like I had been a customer all along I moved here from Illinois and had bought my vehicle there but Ewing GMC treated me just like I had been a customer all along More
by Nana Julie
Employees Worked With
Steve Fortner
