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Ewing Buick GMC
Plano, TX
1,689 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,689 reviews
February 02, 2021
In my long career of buying cars, I finally feel I got a good deal. Thank you Ewing family. I would recommend family and friends. good deal. Thank you Ewing family. I would recommend family and friends. More
by ddmarotta
Employees Worked With
January 29, 2021
Superb purchasing process and customer service that extended well after the car was purchased and not their responsibility anymore. I will purchase more cars here. extended well after the car was purchased and not their responsibility anymore. I will purchase more cars here. More
by Jenn
Employees Worked With
January 29, 2021
Very impressed with the Ewing dealership here in Plano, from the time I walked in until I left! Clean, friendly, professional atmosphere with superb service! from the time I walked in until I left! Clean, friendly, professional atmosphere with superb service! More
by kay
Employees Worked With
Tab Brede
January 28, 2021
Oscar was very helpful and made things easy for us. Experience was excellent. I would highly recommend Oscar. He is awesome. 5 star to this dealership. Experience was excellent. I would highly recommend Oscar. He is awesome. 5 star to this dealership. More
by rpmrock
Employees Worked With
January 27, 2021
Disappointing that a car with 1000 miles already needed 2 repairs or parts. Only one was actually replaced .unclear why they would not believe us. repairs or parts. Only one was actually replaced .unclear why they would not believe us. More
by Thome
Employees Worked With
Service dept.
January 27, 2021
Ewing (& especially Steve Fortner) is always friendly, polite & courteous. Steve treats customer (me) as if a relative - meaning, always does his best (100%) to address any needed repairs and as timely as polite & courteous. Steve treats customer (me) as if a relative - meaning, always does his best (100%) to address any needed repairs and as timely as possible. All potential-future issues are always addressed as well. Any repair is thoroughly explained. I very much appreciate the use of a loaner vehicle for repairs requiring more than 1-day on an older car like mine. Being female, I appreciate the respect Steve & others there have always shown me. Steve has always treated me as an equal and has never talked down to me or discounted what I say about any car issue when I tell him what has occurred. (I wish I could say this about every dealer I've ever dealt with, but that isn't the case.) Thank you Steve and other service advisors, mechanics at Ewing Buick for a great service department. - Catherine Groseclose More
by Catherine G
Employees Worked With
Steve Fortner (5 stars)
January 26, 2021
Had a great experience. Everyone was friendly and helpful. All of the people I dealt with were very knowledgeable. I never felt rushed. I would definitely recommend this dealership helpful. All of the people I dealt with were very knowledgeable. I never felt rushed. I would definitely recommend this dealership More
by DMGlass
January 26, 2021
Had a great experience at Ewing Buick GMC... my sales rep Oscar Mora was a huge help made the process super simple and quick... would recommend Ewing to all my friends Oscar Mora was a huge help made the process super simple and quick... would recommend Ewing to all my friends More
by Bradace29
January 23, 2021
La atencion del señor Oscar Mora fue muy buena y profesional, la calidad del servicio fue excelente, estoy muy satisfecho con la Dodge Journey tanto por las condiciones del vehiculo como por el prec profesional, la calidad del servicio fue excelente, estoy muy satisfecho con la Dodge Journey tanto por las condiciones del vehiculo como por el precio More
by Wilber Cancio
Employees Worked With
January 22, 2021
People were very professional. Will Desmond was extremely detailed in his explanations for what my options were. Everything was done as promised. Would return but but hopefully don't have to. detailed in his explanations for what my options were. Everything was done as promised. Would return but but hopefully don't have to. More
by alice.lusk
Employees Worked With
Will Desmond
