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Ewing Buick GMC
Plano, TX
1,681 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,681 reviews
October 27, 2020
Ben (Service) is always awesome! He is very helpful and provides detailed information of what is being completed along with estimated costs. Thank you Ben!! provides detailed information of what is being completed along with estimated costs. Thank you Ben!! More
by lydiam_1
Employees Worked With
Ben (Service Team)
October 26, 2020
I had my car repaired St Ewing Buick GMC and they did an awesome job. A big shout out to Trace Connor who delivered outstanding customer service to me. awesome job. A big shout out to Trace Connor who delivered outstanding customer service to me. More
by Acquaye1
Employees Worked With
Trace Conn
October 20, 2020
It was a very pleasant experience dealing with Fish and Suzanne. I was actually keeping my eye on this car and even though they were closed (Sunday) Suzanne answered a online chat, really did not expect th Suzanne. I was actually keeping my eye on this car and even though they were closed (Sunday) Suzanne answered a online chat, really did not expect that. I arranged to be there when they opened and when I got there she had the car pulled up but was already with another customer but had Fish cover for her. Very professional! Car was as advertised and a easy sale. Quality used car group! More
by wlm78621
October 20, 2020
Outstanding sales, service and finance department. Meeting times were met, price point and offer was honored, service was outstanding. Completing my purchase in finance was painless. department. Meeting times were met, price point and offer was honored, service was outstanding. Completing my purchase in finance was painless. More
by Mike C
October 19, 2020
Have met most of service advisors and all are friendly. I usually interact with Steve Fortner, who is always friendly, respectful, professional and prompt with keeping me informed. I have really appreciated usually interact with Steve Fortner, who is always friendly, respectful, professional and prompt with keeping me informed. I have really appreciated the loaner car service provided when having to repair my older car. I always have my oil changed at Ewing because I trust your mechanics and technicians. More
by Catherine G
Employees Worked With
Steve Fortner (5 stars)
October 19, 2020
Poor communication. Kept my car 3 days before providing an estimate for repairs even though they have an army of service reps. Good repair work an estimate for repairs even though they have an army of service reps. Good repair work More
by Repair customer
Employees Worked With
Steve in service
October 10, 2020
This was a pleasant experience of buying a car. Everyone seemingly was happy to have us there and took the time to explain everything that was going on and did not pressure us into anything. seemingly was happy to have us there and took the time to explain everything that was going on and did not pressure us into anything. More
by Tyler Pride
October 09, 2020
Very disappointed with body shop/NO communication AT ALL. Another disappointment using this dealership and will never return or recommend to anyone I know ever. Another disappointment using this dealership and will never return or recommend to anyone I know ever. More
by Ptchalupa51
Employees Worked With
Jon Allen/ body shop
October 07, 2020
Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer service! Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer servi Great customer service! Great customer service! Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer service! Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer service! Great customer service!!!!!!!!!!!great customer service! Great customer service! More
by juangtz.jg
Employees Worked With
Benjamin
