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Ewing Buick GMC
Plano, TX
1,675 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,675 reviews
October 19, 2020
Poor communication. Kept my car 3 days before providing an estimate for repairs even though they have an army of service reps. Good repair work an estimate for repairs even though they have an army of service reps. Good repair work More
by Repair customer
Employees Worked With
Steve in service
October 10, 2020
This was a pleasant experience of buying a car. Everyone seemingly was happy to have us there and took the time to explain everything that was going on and did not pressure us into anything. seemingly was happy to have us there and took the time to explain everything that was going on and did not pressure us into anything. More
by Tyler Pride
October 09, 2020
Very disappointed with body shop/NO communication AT ALL. Another disappointment using this dealership and will never return or recommend to anyone I know ever. Another disappointment using this dealership and will never return or recommend to anyone I know ever. More
by Ptchalupa51
Employees Worked With
Jon Allen/ body shop
October 07, 2020
Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer service! Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer servi Great customer service! Great customer service! Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer service! Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer service! Great customer service!!!!!!!!!!!great customer service! Great customer service! More
by juangtz.jg
Employees Worked With
Benjamin
October 01, 2020
Excellent customer service, pleasurable vehicle purchase experience. Professional, courteous staff. Great location and amenities. You wont be disappointed having your vehicle serviced or making a purchase a experience. Professional, courteous staff. Great location and amenities. You wont be disappointed having your vehicle serviced or making a purchase at Ewing Buick GMC More
by feajr
September 30, 2020
I purchased an Encore Buick at Ewing last week. Having been extremely happy with my buick, I decided I would get a smaller buick and it was great. been extremely happy with my buick, I decided I would get a smaller buick and it was great. More
by jstandard743
September 28, 2020
I received outstanding service as always from Ben Towb and the service technicians. They had me in and out even quicker than expected. I’m 100% satisfied with my experience. Thank you! and the service technicians. They had me in and out even quicker than expected. I’m 100% satisfied with my experience. Thank you! More
by DLH
Employees Worked With
Benjamin Towb
September 24, 2020
Arian was amazing! He took time to go over all options with me. He was so kind and caring! He seemed like he really cared! I would recommend him to anyone I know looking to buy a car! He made this experie with me. He was so kind and caring! He seemed like he really cared! I would recommend him to anyone I know looking to buy a car! He made this experience so amazing!!! More
by Jaylaowens
Employees Worked With
Arian H
September 23, 2020
Oscar Mora went above and beyond to ensure I was completely informed every step of the way. He’s very friendly and has a positive attitude while making me feel comfortable during the Purchasing proc completely informed every step of the way. He’s very friendly and has a positive attitude while making me feel comfortable during the Purchasing process. even after I made my purchase, Oscar continue to make follow up calls to make sure I was completely happy with my experience. More
by Domingo
Employees Worked With
