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486 Reviews of Ewing Buick GMC - Service Center
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July 23, 2014
Customer-friendly service department Brad Ancker is a professional and courteous assistant service manager. When he couldn't duplicate our Acadia's intermittent remote start issue at his Brad Ancker is a professional and courteous assistant service manager. When he couldn't duplicate our Acadia's intermittent remote start issue at his shop, he helped me troubleshoot it over the phone. Turns out it was due to low fuel (disables remote start), which looked even lower with the car sitting on an incline. Brad's and Ewing's overall level of support is what I'd expect from the Mercedes-Benz dealer next door to them. But we didn't have to buy an $80K GL-450 SUV to get it! More
by Mike B.
Employees Worked With
Brad Ancker
Helpful May 13, 2014
Appreciation! Ewing has a GOLDMINE in Brad Ancker, Service Writer in the Service Department. He has always had my best interest at heart and takes care of me like f Ewing has a GOLDMINE in Brad Ancker, Service Writer in the Service Department. He has always had my best interest at heart and takes care of me like family. I greatly, no trememdously, appreciate his efforts and fabulous customer service skills. You don't pay him enought for the service he provides. I just hope and pray I never have to deal with any issues on my car, without him. THANK YOU BRAD! More
by debbyjacobs
Employees Worked With
Brad Ancker
January 15, 2014
Had my blue tooth connected for my new Samsung Galaxy Note 3 cellphone and had the 5,000 mile car service done. Both were done quickly and efficiently, even though I had not called to set up an appointme Note 3 cellphone and had the 5,000 mile car service done. Both were done quickly and efficiently, even though I had not called to set up an appointment before coming to Ewing. More
by RobertNaas
November 07, 2012
At Ewing your not an interruption of their work but the purpose of it... If you want a great Sales person...See Suzanne Koerwer is so much fun! My wife loves your sales team...they helped us find a great b purpose of it... If you want a great Sales person...See Suzanne Koerwer is so much fun! My wife loves your sales team...they helped us find a great bank. More
by GregoryKostrzewa
Employees Worked With
October 28, 2011
Truck is in Allen, TX and I am in New Braunfels. Scott handled everything with professionalism, care on consideration over the phone with me. Great job! handled everything with professionalism, care on consideration over the phone with me. Great job! More
by davidmc
Employees Worked With
Scott Lyons
June 22, 2011
Excellent service. Very friendly. Work was done as promised and on time. Very trustful. Only does the work that is needed. Can depend on reliability. promised and on time. Very trustful. Only does the work that is needed. Can depend on reliability. More
by bobzoebob
Employees Worked With
Scott Lyons
May 28, 2011
Excellent Customer Service by Loir Layman at Ewing GMC in Plano, TX. I would definetely go back. She took care of my vehicle and kept me updated every step of the way. Everything I asked to be fixed was f Plano, TX. I would definetely go back. She took care of my vehicle and kept me updated every step of the way. Everything I asked to be fixed was fixed on time and most everything was covered by warranty. Great Job Ewing. More
by rdiezi
Employees Worked With
Lori Layman
May 17, 2011
I get such great customer service at this dealership in Plano that I drive in from Houston to get my car serviced!!!! I had to move to Houston last year for a job transfer. I went to a few dealerships in H Plano that I drive in from Houston to get my car serviced!!!! I had to move to Houston last year for a job transfer. I went to a few dealerships in Houston and the customer service was lacking in more ways than one. Keep up the great work! More
by zerox
Employees Worked With
Scott Lyons
May 17, 2011
I have been trading with GMC for over 15 years. Steve Fortner has been one of the reasons I have stayed with Ewing because of his excellent service. I don't trust to many people when it comes to service Fortner has been one of the reasons I have stayed with Ewing because of his excellent service. I don't trust to many people when it comes to service. If Steve calls and has a concern about something that needs to be done, I know it is legit. That is what people look for in a dealership, someone they can truly trust. In working with Barry Wallace he is always concerned if I am being taken care of and continues to have my respect along with Steves. When purchasing my last vehicle from Suzanne Koerwer, she really made the experience a pleasure and this was my first time working with Suzanne. Overall Ewing has been my best experience in car dealerships. Great People! More
by bphillips
Employees Worked With
Other Employees :
Steve Fortner, Barry Wallace, Suzanne Koerwer
May 16, 2011
The exemplary customer service, courteous employees and fair pricing have made me a lifelong customer at the Ewing dealership. The staff is more than accommodating and professional and has always treated m fair pricing have made me a lifelong customer at the Ewing dealership. The staff is more than accommodating and professional and has always treated me as a valued asset rather than a short term profit resource. They seem to understand that the customer relationship needs to be maintained over the long haul and they must have it right because they have been in business for more than 70 years. I couldn't recommend them any higher to a potential customer. I am extremely satisfied as a loyal customer for more than 20 years. More
by rduwe
Employees Worked With
Ron Blaylock, Scott Lyons, Barry Wallace, Lyn Folkner
