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Executive Honda - Service Center

Wallingford, CT

4.8
1,039 Reviews

1,039 Reviews of Executive Honda - Service Center

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January 16, 2024

Shawn is the reason I keep coming back to executive honda. Always fast, honest and reliable. More

by azmbrzycka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Executive Honda responded

We are very happy to hear Sean provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 16, 2024

Very professional and reliable. Personnel was very helpful and accurate finding the problem and friendly. More

by javivega526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

January 16, 2024

This is my second Honda and it’s just turned 190,000 miles. Bought it from Executive and have it serviced from Executive even though I now live almost an hour away couldn’t be happier. More

by PMRUFINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

January 16, 2024

Great response when I called regarding multiple issues over multiple days, always keeping me in the loop. More

by GARYWIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizbeth Lopez
Jan 17, 2024 -

Executive Honda responded

Gary, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 16, 2024

I was treated with respect and was very satisfied with the whole experience from start to finish More

by scdc1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. Chris and our team appreciate your business and hope to see you again soon!

January 16, 2024

Entire facility of Executive Honda in Wallingford location was excellent, completely customer-driven. Each person was focused on their job but all projected what seemed to be dealership standards of More

by PMLACAMERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Bilachie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist 5 stars, another woman in Service dept. 5 stars, Lisa in service dept.5 stars., Louis Oosten, Alan Ackerman
Jan 17, 2024 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

I appreciate the sales people and the maintenance department. I purchased two new vehicles from them. More

by CHEVYSAILOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

January 16, 2024

Chris is always great to work with. Ever since I bought my CR-V in 2018 from Executive Honda, they have treated me well and I would not hesitate to recommend them. More

by BEHNFELD26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier, Matos
Jan 17, 2024 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

January 16, 2024

The Service is Good at times, needs to be more understanding. They Service my car all time. I'm Satisfied with the job they do, Thanks. More

by Swhaley045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Executive Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 16, 2024

They are very professional and always provide us with wonderful service! I would highly recommend Sean and Executive Honda! More

by CAPLIK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

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