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Executive Honda - Service Center

Wallingford, CT

4.8
1,041 Reviews
Call Service Center (203) 872-9790

1,041 Reviews of Executive Honda - Service Center

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November 20, 2023

Awesome Service. Friendly . I like coming here. They take great care of their customers. Also they take coupons.. I love that.. it helps save you money😘🙂🙂Staff.� More

by LADYKIRSHNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

November 18, 2023

Timely, pleasant, efficient, not high pressure which I appreciated, knowledgeable, I don’t care to write more More

by Blueyedgrl1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2023

Sean is very professional and efficient work was fine in a timely fashion happt eith the results More

by KILGOURK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Sean delivered such a great experience!

November 16, 2023

Customer service is first rate. Service completed in a timely manner. Waiting area is clean with ample seating provided. More

by GaryV
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Executive Honda responded

We are very happy to have provided you with such a positive experience, Gary! We sincerely value your business and look forward to your next visit.

November 15, 2023

Worst service ever! I waited over two hours and they didn’t even complete my oil change and try to charge me tire rotation that was never done. More

by pc5428
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Esther Leon
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Nov 18, 2023 -

Executive Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 15, 2023

Truck looks and runs great and was done quicker than expected. Glad your so close and convenient More

by GWHIZ291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

November 14, 2023

Consistenty excellent. Thorough, prompt, professional, knowledgeable, like their job and it shows. Outstanding leadership by Joe Hamilton More

by HROBERT890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2023

Customer service is first rate. They are always friendly, listen, and Completes the work in a timely fashion More

by rbedz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. Jay and our team appreciate your business and hope to see you again soon!

November 14, 2023

they are trustworthy and I believe offer good service for a fair price. The end More

by JOHN@JHGRICE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Executive Honda responded

John, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 13, 2023

Always attentive to the condition of my 2013 CRV. Sean is a great, diligent, friendly manager! More

by MAMACAT1136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear Sean and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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