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Executive Honda - Service Center

Wallingford, CT

4.8
961 Reviews

961 Reviews of Executive Honda - Service Center

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September 06, 2023

Very good service. Sean is thrr we main reasons why I Have 4 Hondas. Service sells cars by offering good service More

by Whalers44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Honda responded

Thank you so much for your kind words for Sean, and for taking the time to leave us this wonderful feedback!

Sep 06, 2023 -

Whalers44 responded

To me service is the key to dealership rewards. I depend on the excellent service Sean provides, I respect his advice thus it has lead for my family to buying only Honda’s….we are on our 5th car and love them

September 05, 2023

Always professional and courteous service. Been a customer since 2012 and have never had an issue. More

by ESCHULZ_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 05, 2023

Genna, the service manager and staff, were incredibly helpful & efficient in resolving my issue. Thank you! More

by BARDOUJAINPHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in sales
Sep 06, 2023 -

Executive Honda responded

Thank you for the kind words for Genna and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 05, 2023

Very satisfied with the work done on my vehicle will definitely recommend it, thanks great job More

by Vg101wilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ester
Sep 06, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 05, 2023

Other than the price to replace the passenger mirror on my Honda CR-V, the service was excellent. Order for part was placed, arrived when promised, and I was able to book an appointment within a day. Very More

by caputom3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 05, 2023

People who work there are very helpful and friendly. I have recommended Executive Honda to meant people. More

by dcossette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

September 05, 2023

I continue to be very disappointed with the treatment from the dealership. When I called and asked to talk to Jason the manager, he would NOT take my call. He had the receptionist tell me that my car wo More

by LPARADISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Hocking
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mastroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Ackerman N/A, Bason Hocking, horrible treatment
Sep 05, 2023 -

Executive Honda responded

Very sorry to hear of your disappointment Ms. Paradise. We strive to keep our clients informed and sounds like there was a miscommunication here and I certainly apologize for that. The arrival of vehicles has been a source of frustration for Clients and the Dealership as transport times have been very delayed. I am glad that you found Jamie helpful and we hope you can have a little more patience as your vehicle is due to arrive any moment.

September 05, 2023

They always do a good job! When they are done with my car and I hit the button, it always goes VROOOOM! Which is what I want. More

by NIPIDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 04, 2023

The service department always provides reliable service. They excel in communicating with customer about issues, solutions and cost. More

by YODE1321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther Leon Cazorla
Sep 05, 2023 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 04, 2023

Super friendly! Answered all my questions. Car was done quickly. Will definitely use them again! More

by dianelucier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianni Nunez and Esther Leon-Cazorla
Sep 05, 2023 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Diane, and look forward to your next visit.

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