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Iris Ramirez
Iris Ramirez at Executive Honda

Iris Ramirez

Business Development Representative

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Iris Ramirez

March 12, 2024

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Rex is the Man! Best experience I’ve had 😊 I was able to get the car in one day and it was detailed to perfection. Buying with piece of mind, knowing that no More

by Loziertdl
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Recommend Dealer
Yes

Other Employees Tagged: Rex Bilachie

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Mar 12, 2024

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rex and our team, and we look forward to working with you again.

January 17, 2024

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Executive Honda is one of the best dealerships in our area. Sean is one of their top employees and does a fantastic job taking care of customers. More

by George
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Recommend Dealer
Yes

Other Employees Tagged: Joe Chapman, Sean McMahon

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Jan 17, 2024

Executive Honda responded

George, Thank you so much for your kind words for Sean, and for taking the time to leave us this wonderful feedback!

November 09, 2023

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Very pleasant and easy to deal with. They went above and beyond to help my sister obtain the car she could afford and really wanted. They returned my calls promptly and were there to c More

by ARTONE10
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Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Terrance Albert

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Nov 09, 2023

Executive Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Executive Honda!

September 18, 2023

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After owning multiple Hondas throughout my lifetime, this will be my last. From sales to service I'm just disappointed. The condescending attitude of men towards women is gross! I'll happily take my busines More

by jenhafford23
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Mastroni, Joe Chapman, Louis Oosten, Chris Guerin

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Sep 19, 2023

Executive Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Sep 19, 2023

Executive Honda responded

Hello, I apologize that I cannot find you in our system with the name jenhafford23 to contact you direct or I would have. I would certainly like to speak with you about your concerns as the General Manager and do care about all of our Clients relations with the Dealership. Sometimes you can't make everyone happy, but to be treated in a professional and courteous manner is always to be expected when dealing with our Staff. Please reach out when you are able to. You can reach me at (203)678-6520 or email me directly at hockingj@executiveag.com Thanks, Jason Hocking GM Executive Honda

Sep 19, 2023

jenhafford23 responded

I've had the car for 12 months. The Dealer has had multiple opportunities to resolve the issue, but instead, they chose to ignore me and act as if nothing was wrong with my car that was under warranty. When I called to follow up after waiting days or weeks the act as if im an inconvenience to them. The manager spoke down to me but then when spoke to my husband his tone was friendly and respectful. That's sexist!!! Its very easy to post a comment that your willing to help since everyone is reading this but we both know you have no problem ignoring this issue, not retunring calls, hanging up on people and pointing fingers at whos at fault. My car has a front and rare facing camera and even after i could prove your staff lied about the time they spent on my car you still acted as if i purposely damaged my car but you would do me a favor and fix it anyway since your such a nice guy!

September 07, 2023

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Fantastic experience buying a car from this dealership: pressure-free, they worked hard for our business, and made sure the purchasing experience was smooth and trouble-free from start to finish. Worked sp More

by mattbrennan79
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Louis Oosten, Ryan Nelson

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Sep 07, 2023

Executive Honda responded

Thank you for taking the time to share your thoughts on working with Ryan and our team. We're glad to hear we delivered such a great experience!

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