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Executive Jeep

North Haven, CT

4.7
1,486 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,486 reviews

December 03, 2022

Service was good, just took too long to get the part needed. Told it would be in in 6 days and I had to call after 2 weeks to see if the part had arrived. More

by MDEUBEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Executive Jeep responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 03, 2022

Everyone was very helpful and nice Explained what was done and waiting area was clean More

by Ricmaddie0326
Recommend Dealer
Yes
Employees Worked With
Do. It
Dec 04, 2022 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 03, 2022

Awesome job by the service team and they are always very personable and helpful with any issues. More

by xosarahtay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ruben Chaudhry
Dec 04, 2022 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

December 03, 2022

Went for a recommended oil change and tire rotation. Scheduled ahead and my appointment went smoothly. The staff are very polite and helpful More

by DGAVRN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

December 03, 2022

I bought my Nissan Altima from there in 2017 very good dealership and service center. More

by tjwjr2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Stanley, Beloved Bridges
Dec 04, 2022 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 03, 2022

Very good ,timely service. Good communication,work done on time. Always find staff friendly in this department. More

by FOURMOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 02, 2022

Shop was clean, didn't have to wait for the service advisor, work was completed quickly More

by SELBYLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo 5*, Kevin Delgado 5*
Dec 04, 2022 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 01, 2022

Had an excellent experience with this dealership. Was taken care of immediately. Alberto, our service representative was both personal and professional I will highly recommend this dealership More

by KFINN2142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that Alberto had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2022

I had a great experience at the dealership. It’s took great care of my car when I came in for an oil change. The staff are very nice and professional. More

by michealcrafter113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ruben Chaudhry
Dec 02, 2022 -

Executive Jeep responded

Michael, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

November 30, 2022

Alberto the service person who handled our repair was rude and nasty. The car had a scratch when returned down the side (we luckily were able to buff it out). The entire passenger dash was hanging as the More

by TAYAH20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ruben Chaudhry
Nov 30, 2022 -

Executive Jeep responded

Good Morning I would like to discuss your recent visit here and address your concerns please give me a call @ 203-672-6021 I would have called you but you didn't provide us with your name in the review. thank you Scott Orsini

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