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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,486 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,486 reviews

August 31, 2023

Gary was help and kept us in the loop about our car. We needed to leave our car overnight due to some error codes that came up when we dropped it off for a routine oil change. More

by DEBBIE_FALCON78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Aug 31, 2023 -

Executive Jeep responded

Thank you, Debbie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2023

Excellent service both by technician and Gary Grote service advisor. Always treated well and always happy More

by Joglvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
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Aug 31, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Gary and the team were able to help, and we hope to see you again!

August 31, 2023

Great service, and everything looks great. Absolutely no issues with the car. Was able to schedule appointment easily and was very convenient. More

by bdworin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 29, 2023

The appointment was convenient; service was quick and they covered everything and explained everything. Waiting area was comfortable. More

by PalaiaPatricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Patricia, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

August 28, 2023

I like the fact they are all about the customers satisfaction! 5 stars all top! More

by Rivera24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beloved Bridges, Tyler Wagoner, Reinaldo Figuerora
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Aug 28, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

August 27, 2023

Ty is a true honest professional. He is a reason that I will continue to have my truck serviced at executive Nissan. The place for improvement is the cost associated with repairs. It More

by dhscroggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank the mechanic. Do not know his last name , Ty Hubbard
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Aug 28, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Ty was able to help, and we hope to see you again!

August 24, 2023

This dealership is terrible. I had problems with my brand new car within 25 days of taking ownership and nothing was done to correct the problem. I was brushed off by not only th More

by MELISSA_RIENZO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Orsini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Cordova, Beloved Bridges, Elijah Roldan, Leilani Rodriguez
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Aug 28, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 24, 2023

First time doing business with them It was a pleasure to do business with them More

by jporrazo
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep!

August 22, 2023

My visit was pleasant. Very friendly with quick and honest service. In panda out within an hour More

by MICHAEL.VICINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Aug 22, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep, Michael. We truly appreciate your business.

August 22, 2023

My service advisor Jason always provides excellent service. All work done as requested and in a timely manner More

by cdigity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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