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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.6
1,646 Reviews
As Proud member of the Executive Auto Group, Executive Jeep is committed to giving every customer the Best Price First — no haggling, no pressure, and no surprises. Our non-commissioned sales team is here to help you find the perfect vehicle that fits your unique needs and lifestyle, not to upsell. We also offer an industry-leading exchange policy and a satisfaction guarantee, ensuring you get the absolute best car-buying experience you’ve ever had. At Executive Jeep, everything is included in the listed price, so you can shop with total confidence and clarity. Our state-of-the-art Service and Parts Center is second to none, staffed with certified, factory-trained technicians who are dedicated to fixing your vehicle right — the first time. That’s The Executive Way — and it’s why we’re consistently rated among the top dealerships in Connecticut for customer satisfaction and service excellence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,646 reviews

March 16, 2026

It was going along well until my call the next day to find out when my car would be ready was answered by Sal who was rude and headed toward being nasty. Also I don't understand the extra charge of appro More

by AnneMMcKeon
Recommend Dealer
No
Employees Worked With
Shannon McCormack
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
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March 15, 2026

Scheduled a 7am appt to get in and out quick. Told 2 hours max and after 5 hours they hadn't even looked at the car More

by Lizmcgreevy2
Recommend Dealer
No
Employees Worked With
Sal
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Mar 20, 2026 -

Executive Jeep responded

Providing a positive experience is our top priority, Liz, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 13, 2026

Sal was amazing to work with! Super communicative, very efficient & friendly. Would definitely recommend him. More

by Shontai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Executive Jeep responded

Thank you for sharing your experience working with Salvatore. We’re pleased he communicated clearly and worked efficiently. We appreciate your recommendation and your continued trust in our service for your Jeep Compass.

March 12, 2026

Had both our cars serviced recently. Jason is a great service advisor. He is very knowledgable. He is very personable and a pleasure to do business with. The work was done in a timel More

by COACHOBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Executive Jeep responded

Thank you for trusting us with your Nissan Rogues and for highlighting Jason’s personable service. We’re pleased the video walkthrough helped clarify your vehicles’ issues and that everything was completed promptly. We appreciate your five star rating and look forward to assisting you again.

March 10, 2026

Attentive to my issues She was friendly and followed through in answering all my questions. More

by GEOFF51
Recommend Dealer
Yes
Employees Worked With
Kathy Cruz
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Mar 10, 2026 -

Executive Jeep responded

We’re glad our team addressed your concerns and took the time to answer every question about your Grand Cherokee 4xe. It’s rewarding to hear you found the service friendly and thorough. Thank you for trusting us with your Jeep.

March 09, 2026

The service department employees are friendly and professional. I will definitely recommend their service department. More

by R.CROCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Executive Jeep responded

Thank you for the 5-star review. . We look forward to assisting you on your next appointment.

March 04, 2026

Salvatore was great and I would expect him on further service appointments. He was most helpful. More

by PATEARLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Executive Jeep responded

Thank you for the 5-star review. It’s great to hear Salvatore was so helpful during your Jeep Grand Cherokee service. We look forward to assisting you on your next appointment.

March 04, 2026

Had to wait 18 minutes to pay my bill. I ran the bell and even reach out to one of the technicians for assistance and was told the cashier was on a call. Unacceptable to have to wait 18 mi More

by None
Recommend Dealer
No
Employees Worked With
Kemar Campbell, Kemar Campbell
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Mar 04, 2026 -

Executive Jeep responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Please send me your name and number so we can speak in person. mu direct line 203-672-6021. Thank you for your time, and hopefully, we can get to the bottom of this. Scott

March 02, 2026

Professional and organized! Everyone was very nice and very professional. Everyone checked in on me and ensured I got everything done that was needed for my car. More

by Amber Suits
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
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Mar 03, 2026 -

Executive Jeep responded

We’re delighted to hear your visit was organized and welcoming. Shannon and our team are glad they provided friendly support and ensured your Jeep Renegade received everything it needed. We appreciate you trusting us to care for your vehicle.

March 02, 2026

Making an appointment till the car was completed was very fast and easy. Exceptional work always. More

by nikki041586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Beesly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Cruz
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Mar 02, 2026 -

Executive Jeep responded

Thanks for highlighting how smooth scheduling was and that our team consistently delivers exceptional work on your Jeep. We look forward to helping keep you on the road smoothly.

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