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Executive Jeep

North Haven, CT

4.7
1,486 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,486 reviews

July 11, 2023

They r nice people to work with and when u go in for service they go above and beyond More

by Papcun910
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Bonet
Jul 12, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

July 11, 2023

Gary was very kind and welcoming. He explained everything I needed to know and had good knowledge when answering all my questions . More

by mcducks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jul 12, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with Gary and our team. We're glad to hear we delivered such a great experience!

July 09, 2023

Excellent service in a timely manner. Ty, Scott and Frank were fantastic. Much appreciated. Thank you More

by jeffclark687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Hubbard
Jul 10, 2023 -

Executive Jeep responded

Jeff, Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Ty and our team were able to help, and we hope to see you again!

July 08, 2023

Service was good. Took a little bit longer than I was hoping for but wasn't much of a problem seeing what needed to be done. More

by wwray31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jul 10, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and work hard to try to make service times efficient and fast for our customers. We will share your comments with our team, and we look forward to working with you again.

July 05, 2023

Gary did a great job. He communicated well and seemed like a nice person. I paid aprox. $550.00 for just front brake pads and to resurface the rotors. This is way above w More

by MATTHEWBOYHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Grote
Jul 06, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 05, 2023

Very professional and friendly. Super informed but without coming off as overly high pressure or too “sales-driven”. Answered all of our questions. More

by jasonmillr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Batista, Tyler Wagoner
Jul 06, 2023 -

Executive Jeep responded

Thank you so much for choosing Executive Jeep! Congrats on your new purchase, Jason. Please let us know if we can be of any more assistance. We're always happy to help.

July 04, 2023

Establishment is very Clean. Employees were courteous and fast service great people, they gave me exceptional customer service More

by sheriseforeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jul 04, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Leilani and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 04, 2023

Had work done. Cost was 800. Right after leaving dealership, my car overheated and had go come back. Then i noticed they didnt close tighty cap to coolant which spi More

by diamarysjlopez
Recommend Dealer
No
Jul 06, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 04, 2023

Very helpful and accommodating. Tyler was very understanding and worked around my schedule. Will continue to have my vehicle serviced here. More

by FPRO158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

July 02, 2023

I’d like this dealership because it is close to home so is very convenient for me, I was disappointed because they told me mi car was ready I’d picked it up and had to bring it the next day because they di More

by MARIAKUSELIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jul 02, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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