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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,486 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,486 reviews

July 01, 2023

Very professional Very professional and didn't have to wait six weeks to get appt like branhaven More

by andrea_farrell
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 02, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

July 01, 2023

THE BEST! !! EVERYBODY IS HAPPY TO HELP YOU WITH YOUR VEHICLE!! JUST AND ALL AROUND GREAT EXPERIENCE 👍. WOULD DEFINITELY USE THEM IN THE FUTURE!!! More

by SWAIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rivera
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Jul 02, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 30, 2023

Leilani was very good. Kept me up to date on everything. Work done seemed good. More

by Gregg M Perfetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
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Jul 02, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

June 29, 2023

The dealership was clean, quiet and everyone was so polite. I was using the service department and not the sales. The service waiting room was a major let down. Extremely small and cramped, little seat More

by SGM111164
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Leilani Rodriguez
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Jun 30, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

June 29, 2023

Had major work performed at substantial cost and the vehicle was not properly washed or the oil isage indicator re-set. More

by Jbojlo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Jun 30, 2023 -

Executive Jeep responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 29, 2023

My number 1 dealer to go to for my vehicle services recommend to anyone thanks executive More

by CHARLIEROMAN1585
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bussolari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael, Earl , Gary Stanley, Gurbeer Athwal
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Jun 30, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 27, 2023

Brought my car in for maintenance with nothing wrong with it, and got it back with a $3,000.00 issue. More

by TR
Workmanship
Recommend Dealer
No
Employees Worked With
Gary Grote
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Jun 28, 2023 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 27, 2023

Good service, people are very professional, welcoming, and get the job done as soon as you enter. More

by zachsampiere
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
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Jun 28, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Zach, and don't hesitate to let us know if we can be of further assistance.

June 26, 2023

I trust their Service and everyone there is very nice especially the Service Advisor. Thank you More

by NANCYREDDING2121
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
Report | Print
Jun 27, 2023 -

Executive Jeep responded

Nancy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 24, 2023

Gary was extremely helpful, service was great and timely. Overall it was a very good experience. More

by ROGERRY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jun 25, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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