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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,487 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,487 reviews

January 12, 2023

Absolutely atrocious service. Went in for 1 problem and came out with 20. Technicians and overall team lacked tremendous skill. More

by REBECAT93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gargano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
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Jan 12, 2023 -

Executive Jeep responded

Good afternoon we would like to help you with your problems you are having but unfortunately you didn't leave your name on the review so we don't have any way to contact you to discuss is there a number we my reach you back at to help you.

January 12, 2023

Very professional people in the service department. They answered my questions and took the time to listen to my concerns More

by FRANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

January 12, 2023

Excellent service, my service technician Ty Hubbard was such a pleasure to deal with and a blessing to have as a rep! More

by REED.MARQUET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote, Ty Hubbard, Leilani Rodriguez
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Jan 13, 2023 -

Executive Jeep responded

It's great to hear that Ty was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

January 12, 2023

Tyler was very informative and helpful and kept me updated throughout the process. Great customer service. More

by RHOENAMAAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges, Nick Rivera
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Jan 13, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 12, 2023

Took me right away kept me informed was very nice did a great job on my car More

by MARKHUROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2023

I have dealt with them for many years, service was good as usual. Jason was very efficient. More

by J.COOK4134
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

January 10, 2023

I would like to order the spare key for my car do i need to come back? More

by Deefarina98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
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Jan 11, 2023 -

Executive Jeep responded

Thank you for your review. Please don't hesitate to reach out to us directly if you have any questions or concerns. We sincerely value your business and are always happy to help!

January 10, 2023

Staff is friendly. Work was done as soon as they received the part. No issues. More

by Michmck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

January 06, 2023

Quick and efficient process from start to finish. Was greeted by Ty immediately. He verified the service being performed, quoted the price and timeframe. The process took ~1 hour which was exactly More

by GARY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Report | Print
Jan 07, 2023 -

Executive Jeep responded

Gary, Thank you for the kind words for our service department! We look forward to sharing your compliments with Ty and our team, and don't hesitate to let us know if we can be of further assistance.

January 06, 2023

The service advisor was very knowledgeable and explained what was needed on top of the oil change, new tires were recommended and I agreed. I finally got a chance to inspect the tires after the rains and f More

by EALEXANDERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jan 07, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Gary and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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