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Executive Jeep - Service Center

North Haven, CT

4.7
1,246 Reviews
Call Service Center (203) 239-5371

1,246 Reviews of Executive Jeep - Service Center

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January 12, 2023

Alberto provided excellent customer service. He is very thorough. Overall service done in a timely manner. Albert is an asset to the company and deserves a raise More

by L.Hines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

January 12, 2023

Great job addressing the recall. Maria did a great job driving me. She is very personable. I enjoyed interacting with her and chatting on our drives More

by CHINAKOWALSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, the driver, Gary Grote
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Jan 13, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 12, 2023

Mediocre at best. Constantly struggling to get issues fixed on my lease. Won’t give a loaner vehicle for issues limiting when I can come back in for a 3rd time for the More

by JENNIFER.COUTURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sure who I dealt with but it’s been someone different every time.
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Jan 12, 2023 -

Executive Jeep responded

Good afternoon Jennifer we will have ur service manager Frank Gargano contact you to see if we can help resolve your problem you are having with your vehicle.

January 12, 2023

Courteous attentive got me rides back and forth quickly. Had my car ready when I got back More

by LAUNTY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Hubbard
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Jan 13, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

January 12, 2023

Was a good service rep to deal with and helped expedite as I had a small window to pick it up More

by toridauria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jan 13, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2023

Excellent service, communication all done with and a very friendly staff! I highly recommend this jeep dealer. More

by PSBRANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2023

Took me right away kept me informed was very nice did a great job on my car More

by MARKHUROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 12, 2023

Absolutely atrocious service. Went in for 1 problem and came out with 20. Technicians and overall team lacked tremendous skill. More

by REBECAT93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gargano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
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Jan 12, 2023 -

Executive Jeep responded

Good afternoon we would like to help you with your problems you are having but unfortunately you didn't leave your name on the review so we don't have any way to contact you to discuss is there a number we my reach you back at to help you.

January 12, 2023

Very professional people in the service department. They answered my questions and took the time to listen to my concerns More

by FRANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

January 12, 2023

Excellent service, my service technician Ty Hubbard was such a pleasure to deal with and a blessing to have as a rep! More

by REED.MARQUET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote, Ty Hubbard, Leilani Rodriguez
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Jan 13, 2023 -

Executive Jeep responded

It's great to hear that Ty was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

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