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Executive Kia

Wallingford, CT

4.8
2,685 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,685 reviews

July 26, 2022

Brian was helpful and courteous, explained in detail what had to be done. Have always had superior service from Executive KIA! More

by tonym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Jul 27, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Carl Maratta Service Manager

July 23, 2022

The folks at this dealership were exceptionally honest, professional and competent. I was in a pinch for a vehicle and my purchase process was transparent, streamlined and simple. Ouafaa Kouhaila went abov More

by Elizabeth B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Executive Kia responded

Thank you, Elizabeth! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. John Goglettino General Manager

July 22, 2022

Great service. Team kept me informed and were very professional and efficient. I Highly recommend Executive Kia. More

by Cpcoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Jul 25, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

July 22, 2022

They were very good. Professional and very helpful. Fixed price dealer ,so the price overall was fairly priced for the vehicle I choose. Quality used vehicles as new cars More

by jswazz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Eli Martinez
Jul 22, 2022 -

Executive Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Goglettino General Manager

July 21, 2022

Wallingford KIA is Always efficient and helpful. Repairs are also priced lower than other KIA dealers. More

by violano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Jul 22, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

July 21, 2022

After waiting 6 months instead of 3-4, my car came in in the wrong color than ordered. My dealer never called to follow up with me about my purchase either as she was gone the day I picked up my car. The ma More

by JENNA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Sarina Pompei
Jul 25, 2022 -

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. John Goglettino General Manager

July 18, 2022

Worked with Mr Chin throughout the process of purchasing my new vehicle. From the initial purchase, to the return process because the first vehicle had unresolvable electrical issues, to getting a new vehic More

by CINNDEEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang
Jul 18, 2022 -

Executive Kia responded

Thank you so much for choosing Executive Kia! Congrats on your new purchase, and let us know if we can be of any more assistance! John Goglettino General Manager

July 15, 2022

Professional, polite, flexible. When. I have a problem, they are able to squeeze me in to fix it. More

by jeffry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Jul 16, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

July 15, 2022

The Service representative and courtesy shuttle driver were very friendly, helpful and accommodating when I brought my car in for routine service More

by dixiegirls3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtesy chitter driver. , Brian Roush
Jul 16, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

July 15, 2022

Great to the point. Jojos customer service quality was exceptional and the service was completed in a timely manner.Well done! More

by misfit1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Jul 16, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

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