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Executive Kia

Wallingford, CT

Overview
Employees
Reviews
Vehicles
4.8
2,638 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,638 reviews

November 11, 2024

Good customer service they let me know when my car was done right away. They called me. More

by EDWIN3391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
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Nov 12, 2024 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Edwin, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

November 08, 2024

I had an outstanding experience working with Ouafaa Kouhaila at Executive Kia. From the moment I walked in, she was attentive, knowledgeable, and genuinely cared about finding the perfect car for me. O More

by Luis Encarnacion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

Executive Kia responded

Congratulations on your new purchase, Luis! Thank you for the fantastic five-star rating. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We look forward to sharing your compliments with Ouafaa and our crew. Thank you for choosing Executive Kia, Luis. John Goglettino General Manager

November 08, 2024

I really like it, I really like the way you received me you have a really good customer service More

by stephaniasylvestre9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Anthony
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Nov 10, 2024 -

Executive Kia responded

Thank you for choosing Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

November 06, 2024

They were aware of a recall on problem I was having and very helpful for a resolution More

by katmdawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2024 -

Executive Kia responded

Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years. Carl Maratta Service Manager

November 06, 2024

This dealership was wonderful to buy a car from. The atmosphere amongst the staff was very friendly, pleasant and knowledgeable. More

by denisemaselli1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schweikert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

Executive Kia responded

Here at Executive Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Goglettino General Manager

November 05, 2024

We appreciated the courteous and professional treatment we received from the dealership and from Harrison in particular. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Executive Kia responded

Thank you for your business and this review, Barbara. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 01, 2024

Service was completed in a timely fashion. Staff was friendly and helpful. I would highly recommend this dealership for maintenance More

by whogan973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Marshall, Jake Anthony
Report | Print
Nov 04, 2024 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 01, 2024

Pre delivery communication was very good, addressing issues that were condition of sale poor at best More

by Jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ouafaa Kouhaila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schweikert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Executive Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. John Goglettino General Manager

October 28, 2024

Very efficient with good communication and the work was well done. Will always use them. More

by JOSEPHHERZOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Executive Kia responded

Hi Joseph: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

October 28, 2024

Responsive, professional, and courteous service. The service representative worked hard to provide us with a new tire as soon as possible, knowing we were under time constraints. More

by MamacourtemancheJoanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

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