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Executive Kia - Service Center

Wallingford, CT

4.7
1,390 Reviews

1,390 Reviews of Executive Kia - Service Center

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July 17, 2025

Executive Kia service department always delivers a top notch customer service experience. Repeat customer/ family More

by Kltn076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Raucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

July 17, 2025

Staff is kind and thoroughly explained necessary services and charges. Would have appreciated a prior notification (text) that my car was due for its 60k checkup as I've had my car serviced at EK before. Onl More

by lynnm.gamerdinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Executive Kia responded

Thank you, Lynn, for choosing our dealership! Please let us know if we can be of any more assistance! Carl Maratta Service Manager

July 16, 2025

Always on time, always does a fine job and very nice to work with, a real pleasure More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

July 11, 2025

Both Taylor and KIA were very helpful with taking care of my family’s 22 Sorento. They kept me in the loop and helped me to make the best decisions when servicing the car. I’d definitely recommend people go More

by renaldi-dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Kovacs and Cara
Jul 11, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

July 10, 2025

So far I've been satisfied with the work that's been done there and everyone is so nice and informative and helpful. More

by andreagay28
Recommend Dealer
Yes
Employees Worked With
Taylor Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Johnson
Jul 10, 2025 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

July 06, 2025

Rick took good care of my issues. Much better than Napoli Kia. I am pleased More

by lsg2graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Raucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. Rick and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

July 03, 2025

They are always thorough and helpful when I go in for a service on my car. More

by JAAMBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

July 02, 2025

Pleasant customer service. Wait times are reasonable. Always get videos before service starts , but don’t get them after. Videos don’t always show up close detail. Which when t More

by sruiz334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

July 02, 2025

Everybody was professional, very polite willing to help in anyway they could. They were not pushy at all which is a good thing because that just turns me off.My sales woman was excellent couldn’t ask for a More

by CTS42008
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

June 30, 2025

Everyone at Executive Kia goes above and beyond your expectations! Would highly recommend them to anyone in the market for a new or used car! More

by KELH2282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schweikert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Raucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

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