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Executive Kia - Service Center

Wallingford, CT

4.7
1,355 Reviews
Call Service Center (203) 949-7480

1,355 Reviews of Executive Kia - Service Center

Sort by
June 25, 2024

I have nothing to say bad about your company I brought in my car for an oil change and it was very on time overall I give them a five-star thank you More

by mikea12457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Executive Kia responded

Mike, We are very happy to hear Rachel provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

June 24, 2024

I’ve purchased vehicles from is Executive Auto Group since 08’ in my opinion the best auto group, from sales to service top notch. They really care about customer service very satisfied with all More

by Iiaco2@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. Rachel and our service team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

June 24, 2024

Great people, always let me know the status of repairs and when I can pick up the car. As I said, great staff. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Executive Kia responded

Thank you, John! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

June 19, 2024

Fast efficient service. Took me right in before my appointment. Thanks Rick always a smile More

by tagrossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Executive Kia responded

Thank you for the kind words for Rick and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

June 18, 2024

Kind and friendly, clean and easy to work with. Fair prices and good service. Happy More

by COLIN.PARKER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Executive Kia responded

Thank you for the kind words for our service department, Colin! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

June 18, 2024

The service department is always very helpful and explains everything your vehicle might need with every visit More

by Dunkinjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

June 12, 2024

Fast service, friendly . I was able to book an appointment easily. They also offered me a ride home. More

by Joanne P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let Katie know if we can be of further assistance. Carl Maratta Service Manager

June 07, 2024

Rachel and all the service department staff are great to work with. They all go above and beyond to resolve service issues and ensure the customer’s satisfaction. More

by Jwooding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schweikert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wafa and Chin, Joe Ortiz
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Jun 09, 2024 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rachel and our team here at Executive Kia. Carl Maratta Service Manager

June 03, 2024

Quick, professional service. They made a problem that seemed cumbersome easily manageable. Much better than any other Kia dealer / service center around. This experience made me More

by Csper11487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Executive Kia responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

June 03, 2024

Terrible felt like I was taking advantage of was not helped was hoping for a better income More

by Bobbybeauvior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Executive Kia responded

Bobby, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Carl Maratta Service Manager

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