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Executive Kia - Service Center

Wallingford, CT

4.7
1,353 Reviews

1,353 Reviews of Executive Kia - Service Center

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December 14, 2023

The service department at executive Kia is always a pleasure to work with. They take pride in their customers and everyone is always pleasant upon entering the service department. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz
Dec 14, 2023 -

Executive Kia responded

Thank you, Anthony, for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

December 05, 2023

We always enjoy going to executive Kia because we know they’re going to take care of us. We had a 1 o’clock appointment. I added a couple things at the last minute and they took care of everything and the More

by PONTEJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Executive Kia responded

James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

December 05, 2023

Extremely frustrating. Not how you should do business. Worst service experience I’ve had through 5 vehicles. They had my car for 6 hours and couldn’t get the services done. More

by jjt0410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harrison Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Executive Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Carl Maratta Service Manager

November 30, 2023

Harrison did a great job at effectively communicating what to expect through the entire process, and made it a point to ensure he answered any question that I had. The service team did an efficient job a More

by scott.d.ferguson
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Stone
Nov 30, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us, Scott. We work hard to make sure our guests have an exceptional experience. We will share your comments with Harrison and our team, and we look forward to working with you again. Carl Maratta Service Manager

November 28, 2023

Service appointment went well. No issues. They provided a video of the service performed and the inspection of the undercarriage More

by jeffreywilson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Executive Kia responded

Jeffrey, Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

November 28, 2023

Very pleasant, fast service and honest! ! He has a wonderful personality and hard worker !!great dealer ship !!! More

by GISELLEPURA1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Adam Marino
Nov 28, 2023 -

Executive Kia responded

Giselle, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

November 28, 2023

Service went well. A little trouble getting the replacement part but it eventually arrived. Service was professional and friendly. I've had no service elsewhere and I More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Executive Kia responded

Peter, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

November 24, 2023

Fast and Accurate Knowledge team and personalabe service makes me Consider future work Have fun More

by RICKBARBIERI
Recommend Dealer
Yes
Employees Worked With
Adam Marino, Adam Marino
Nov 26, 2023 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rick, please let us know. Carl Maratta Service Manager

November 22, 2023

Overall, the dealership was great! I came here to get work done on my Hyundai because my Hyundai dealership has been giving me problems. More

by Lys667
Recommend Dealer
Yes
Employees Worked With
Rick
Nov 23, 2023 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. Rick and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

November 21, 2023

I bought the car yay. The service for my car was also very good yay. More

by REID.POPICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Executive Kia responded

Thank you so much, Reid, for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

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