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Executive Kia - Service Center

Wallingford, CT

4.7
1,357 Reviews

1,357 Reviews of Executive Kia - Service Center

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March 27, 2023

The service department is top notch. They are very professional, knowledgeable, prompt and super friendly! More

by Jennifer Wulff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

March 27, 2023

Very welcoming and professional environment! Service was excellent and timely. Would definitely recommend to a friend/family member More

by SAMMY7EV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

March 24, 2023

This is the best dealership I have ever been too. Will not buy a car or have my car serviced anywhere else. They all treat you like family. More

by BFRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz
Mar 27, 2023 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

March 22, 2023

Harrison was outstanding and he was very thorough in his explanations. Excellent customer service. The price for the repairs was high. More

by CRISTIAN1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Executive Kia responded

Thank you for your very kind review, Cristian. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

March 21, 2023

Quick service on short notice , gave great information to keep up maintenance and vehicle operation . Customer service great . Will be returning More

by Lakia natae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Executive Kia responded

Lakia, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

March 19, 2023

I came to this dealership not knowing what to expect and was very surprised and satisfied at the way I was treated as a buyer.I leased the vehicle they showed me and was very impressed with my KIA Forte. I More

by RJD9148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ouafaa Kouhaila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang, Eli Martinez, Zabdiel Guerrero , David Alderman
Mar 19, 2023 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business, Richard, and hope to see you again soon! Carl Maratta Service Manager

March 18, 2023

Still waiting for repair of Apple Play Had not worked since I purchased cat Escalated but still no resolution More

by NONE3
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Executive Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Carl Maratta Service Manager

March 18, 2023

Great experience and staff! They work to the benefit of the customer and in a timely fashion More

by bburke757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

March 18, 2023

Great job, performed all required and requested services, in a timely manner, brought me home and picked me up! More

by NDBOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

March 13, 2023

Very good service and knowledgeable staff. Everyone treats you like family. Always enjoyable visit. I highly recommend to all family and friends. More

by FRANMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz
Mar 14, 2023 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

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