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Executive Volkswagen

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
914 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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444 State Street (Route 5)

North Haven, CT

06473

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Showing 914 reviews

June 04, 2026

I have had 5 consecutive leases with VW. My current2024 Jetta with 20,000 miles was in for oil change I was told it needed rear brakes and rotors. There was a warranty on them that had expir More

by pprodsky
Recommend Dealer
No
Employees Worked With
Marlena Anzalone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
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Jun 11, 2026 -

Executive Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 04, 2026

Always pleasant and informative. Skip is the best Keeps you updated. And always gives you an estimate for the job More

by Jcuticelli01
Recommend Dealer
Yes
Employees Worked With
Collin Bourque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Bourque
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Jun 04, 2026 -

Executive Volkswagen responded

Thanks for the five-star review. We’re glad Collin kept you informed and provided clear estimates for your Volkswagen Passat service. We look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

June 04, 2026

Representatives are always very courteous and informative with updates. I have always had a good experience More

by Jcuticelli01
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
Report | Print
Jun 04, 2026 -

Executive Volkswagen responded

It’s wonderful to hear our representatives have been courteous and kept you informed. We’re glad your Volkswagen Passat service visits have been so positive and appreciate your continued trust. Make the Right Decision, Make the Executive Decision!

June 03, 2026

Marlena was very helpful and friendly. Kept me informed Hahaha service was able to get me in very quickly More

by Sad customer
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
Report | Print
Jun 03, 2026 -

Executive Volkswagen responded

We’re delighted Marlena was helpful and friendly while keeping you informed. We’re glad we could get your Volkswagen Tiguan in for service so quickly. Thank you for your five-star rating and feedback. Make the Right Decision, Make the Executive Decision!

June 03, 2026

I was able to schedule service without a hitch and Marlena was helpful with her explanations and her caring for the customer. More

by KNOGA
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
Report | Print
Jun 03, 2026 -

Executive Volkswagen responded

Thank you for sharing your positive experience. We’re glad scheduling was seamless and that Marlena’s clear explanations and attentive care made a difference. We appreciate you trusting us with your Volkswagen Tiguan and look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

June 03, 2026

Best place to get service done. Always make it easy. In and out within a reasonable time. More

by WISNIEWSKIM1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Executive Volkswagen responded

Thank you for sharing your experience. We’re glad service on your Volkswagen Passat was straightforward and completed without delay. We look forward to helping you again when you need us. Make the Right Decision, Make the Executive Decision!

June 03, 2026

No return sticker in the windshield for next oil change and the door cap keeps falling off when you open the driver's door. More

by SEPHENE
Recommend Dealer
No
Employees Worked With
Collin Bourque
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Bourque
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Jun 03, 2026 -

SEPHENE responded

I was shown how to unlock the car when the battery in the remote fob goes dead. Since then, every now and then when i open the drivers door, the door cap falls off. Skip did attempt to fix it twice, but the ptoblem still exist. Also when the mechanic opened the door to place the sticker in the windshield the door cap fell off and it continues to fall off. It clicks in, but it doesn't lock in place.

Jun 03, 2026 -

SEPHENE responded

I would appreciate a call back to resolve this issue. 203 823-6998.

Jun 11, 2026 -

Executive Volkswagen responded

Sephne, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jun 11, 2026 -

SEPHENE responded

Skip was kind enough to have the mechanic place a sticker in the windshield the next day. Tyler reached out to me and was more than happy to resolve the issue with the door cap. The part has been ordered. it will be painted and replaced. I'm glad Executive has Tyler, (old school), he was around when the dealership was owned by Montesi. He's very knowledgeable when it comes to Volkswagens. Skip is very professional and equally concerned about the customer.

May 31, 2026

My trade in was easy and a fast process. No complaints It was my pleasure to come the vw in North haven More

by Awildajiminian1878
Recommend Dealer
Yes
Employees Worked With
David, Chris and Derek
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May 31, 2026 -

Executive Volkswagen responded

We’re glad the trade-in process was smooth and efficient. Congratulations on your new Volkswagen purchase. We appreciate the opportunity to serve you and look forward to your next visit. Make the Right Decision, Make the Executive Decision!

May 31, 2026

Staff is very helpful. Service department is great and sales department are just and helpful and nice More

by Awildajiminian1878
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
Report | Print
May 31, 2026 -

Executive Volkswagen responded

Thank you for highlighting how our team assisted you. It’s wonderful the service department provided excellent care for your Volkswagen Atlas and our sales team was friendly and supportive. We appreciate your five-star review and look forward to helping with your next visit. Make the Right Decision, Make the Executive Decision!

May 30, 2026

Fast service for routine, scheduled maintenance. Multipoint check showed no problems. Tire pressure warning light was resolved. More

by channing.707
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
Report | Print
May 30, 2026 -

Executive Volkswagen responded

Thank you for trusting us with your Volkswagen Golf’s scheduled maintenance. Marlena and our service team are glad the multipoint inspection showed no issues and that the tire pressure warning light was cleared quickly. Make the Right Decision, Make the Executive Decision!

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