Collin Bourque
Collin Bourque at Executive Volkswagen

Collin Bourque

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.7
35 Reviews
4.7

35 Reviews

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35 Reviews of Collin Bourque

April 11, 2026

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Employee Rating

The staff are very courteous and friendly. They were thorough, timely and efficient. Recall repairs were done along with regular service. More

by SHILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Jade Gerber

Apr 11, 2026

Executive Volkswagen responded

Thank you for highlighting our courteous and friendly team. We’re glad the recall repairs and regular service on your Volkswagen ID.4 were thorough and timely. We hope to assist you again soon. Make the Right Decision, Make the Executive Decision!

March 26, 2026

Dealership Rating
Employee Rating

Skip is amazing! !!! He always keeps me up to date on what is happening when my car is being serviced. More

by bethdevaney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Mar 26, 2026

Executive Volkswagen responded

Thank you for highlighting Skip’s attentiveness. We're glad he kept you informed while servicing your Volkswagen. We appreciate your trust and look forward to your next visit. Make the Right Decision, Make the Executive Decision!

March 19, 2026

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Employee Rating

I’m very satisfied with the service I receive at Executive Volkswagen, I’ve dealt with Marlena for a few yrs and she has excellent customer service skills which I look for . More

by VIV_DANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Mar 19, 2026

Executive Volkswagen responded

It’s wonderful to know Marlena’s attentiveness has stood out throughout your visits. We appreciate your loyalty and are happy to keep your Volkswagen running smoothly. We look forward to supporting you for years to come. Make the Right Decision, Make the Executive Decision!

March 14, 2026

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Employee Rating

The staff at Executive Volkswagen are great. They set up my appointment at my convenience. I was greeted and helped when I entered. I needed more work than I expected. Skip made sure it was conv More

by BENNETTVIVIAN
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

Mar 14, 2026

Executive Volkswagen responded

It’s fantastic to hear our team fit your Volkswagen Taos service into one convenient visit. Collin is pleased you found the waiting area comfortable, appreciated the video updates, and that everything was completed on time. We appreciate your review and look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

March 12, 2026

Dealership Rating
Employee Rating

Easy appointment online. Clean dealership. Quick in and out. Friendly professional staff. Great video by service technician! More

by KCROOG
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

Mar 12, 2026

Executive Volkswagen responded

Thanks for using our online scheduling tool for your Volkswagen Tiguan service. We’re happy our team provided friendly, professional service in a clean facility and kept things moving efficiently. Collin is glad you enjoyed the detailed video walkthrough of the work performed. Make the Right Decision, Make the Executive Decision!

March 11, 2026

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Employee Rating

Everyone is very friendly and kind here Yes Yes ? ? Okay ?? ?? ?? ?? More

by dpreli
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

Mar 11, 2026

Executive Volkswagen responded

Thank you for sharing your experience with our team during your Volkswagen Golf Alltrack service. We’re glad our friendly approach met your expectations and look forward to assisting you again soon. Make the Right Decision, Make the Executive Decision!

March 06, 2026

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Employee Rating

Very rude & unaccommodating Very rude & unaccommodating. I was told after my inspection I can return vehicle at any time. I called to let VW know when I was returning vehicle & was told there was no room du More

by Tina
Recommend Dealer
No

Other Employees Tagged: Collin Bourque

Mar 12, 2026

Executive Volkswagen responded

Thank you for bringing this to our attention, Tina, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 12, 2026

Executive Volkswagen responded

Thank you for bringing this to our attention, Tina, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 06, 2026

Dealership Rating
Employee Rating

It was easy to get an appointment. The staff is always very helpful and kind. They understand we are busy and they do their best to get things done quickly without sacrificing quality. More

by ballard.kimberly
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

Mar 06, 2026

Executive Volkswagen responded

Thank you for letting us know that scheduling your Volkswagen Atlas appointment was seamless and that Collin and our team delivered prompt, attentive service without sacrificing quality. We appreciate your feedback and look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

February 23, 2026

Dealership Rating
Employee Rating

Everyone always goes above and beyond for an exceptional experience! Everyone always goes above and beyond for an exceptional experience! This is the best dealership around. More

by RELL16735
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

Feb 23, 2026

Executive Volkswagen responded

What a wonderful endorsement for Collin and our service team after working on your Volkswagen Atlas. We appreciate your kind words and look forward to welcoming you back. Make the Right Decision, Make the Executive Decision!

January 24, 2026

Dealership Rating
Employee Rating

Excellent service. I appreciated the honest assessment during my service appointment. Collin took great care to explain an issue and explained next steps clearly. I w More

by PLEIONE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Marlena Anzalone

Jan 24, 2026

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

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