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Fair Oaks Ford

Naperville, IL

4.7
3,231 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,231 reviews

March 12, 2019

Awesome car!! Roger and Bajes worked with my budget and gave me a car I love!! We negotiated a price, apr and payment I was happy with. More

by Marty8292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badges Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Ramirez
Mar 26, 2019 -

Fair Oaks Ford responded

We're happy to hear it! Thanks for your review!

March 12, 2019

Excellent experience Staff was very friendly and patient. Not a high pressure experience. All our concerns were dealt with swiftly and professionally. Felt we got a fair More

by Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badges Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sedik
Mar 26, 2019 -

Fair Oaks Ford responded

We're happy to hear it! See you next time!

March 11, 2019

Sarafin Castelan Amazing customer service. Serafin: knowledgeable, made my car buying experience very pleasant John K. treats you with respect every time you stepin More

by FordExp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Fair Oaks Ford responded

Thanks for taking the time to leave us this review!

March 10, 2019

Outstanding Dealership The salesman Wesley was friendly, helpful, He found me want I wanted at the price I could afford.. Very satisfied with their service. would highly r More

by Cassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sedik, Evelyn Cielo, Wesley Baker
Mar 26, 2019 -

Fair Oaks Ford responded

Thank you so much for leaving us this great feedback!

March 09, 2019

Saleman listened to me When entering the dealership, Clint came over and introduced himself and was extremely pleasant. He showed us around then asked about what kind of car More

by RobinPaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Mar 26, 2019 -

Fair Oaks Ford responded

Thank you so much for this great feedback! See you next time!

March 07, 2019

Easy to work with! Went in there just to look and they were super friendly and willing to work with us so much. Even though we weren't ready to pull the trigger, they g More

by Jjoost89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia
Mar 26, 2019 -

Fair Oaks Ford responded

Thank you for your positive review!

March 07, 2019

Buying A New Car at Fair Oaks Ford Lincoln I just purchased a new 2018 Ford Edge SE at Fair Oaks Ford. I thought the customer experience was very good. Clint did an excellent job in moving th More

by WEK-2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber, Sam Sedik
Mar 26, 2019 -

Fair Oaks Ford responded

We're so glad we could help you out! Thanks for your feedback!

March 06, 2019

Great service Good follow up to the purchase by the Salesman (Clint Schreiber) and the Finance Manager (Ken Gohmann). I waited to review the dealership until they More

by JT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Mar 26, 2019 -

Fair Oaks Ford responded

We're happy to hear it! Thanks for your review!

March 06, 2019

Fair Oaks Customer Review Very good experience. No pressure. Very knowledgeable. Good explanation of the different financing options. Also helped demonstrate some of feat More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Schreiber
Mar 26, 2019 -

Fair Oaks Ford responded

We're glad we could help you out! Thanks for your review!

March 06, 2019

Best New Car Lease Experience Zach helped us to determine the best vehicle for our needs and was very knowledgable regarding our options. He clearly listened to what was important More

by dlmarks85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zach
Mar 26, 2019 -

Fair Oaks Ford responded

Thank you for your positive reply!

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