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Fair Oaks Ford

Naperville, IL

4.7
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,180 reviews

October 18, 2018

Great costumer service. Zack was very attentive to our need spent time with us to make sure we got a great deal very knowledgeable and enthusiastic about our purchase also wo More

by Blessed
Recommend Dealer
Yes
Employees Worked With
Zack Kinsch, Felix Sanchez
Oct 19, 2018 -

Fair Oaks Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 18, 2018

New Car! Jose and Leo were fantastic to work with and very attentive. I haven't had a new car in 9 years and I am really enjoying my new car. More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo and Ha
Oct 19, 2018 -

Fair Oaks Ford responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

October 14, 2018

good experience I liked that I could narrow down the model of car with various options that I was interested in over the phone. I was able to test drive, purchase (ac More

by mikescar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina, Mike Klen
Oct 15, 2018 -

Fair Oaks Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you and have a great day!

October 11, 2018

Service Wonderful experience, friendly and helpful staff, highly recommend. Gio was great to work with, friendly, knowledgeable and a pleasure to deal with. More

by thelittleguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina
Oct 15, 2018 -

Fair Oaks Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. We appreciate your business and we look forward to your next visit!

October 11, 2018

Easy Transaction Needed to replace my vehicle. After starting with their internet sales, I was able to strike a deal in an afternoon and drive away in a new car. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Klen, Joshua Abens
Oct 15, 2018 -

Fair Oaks Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

October 11, 2018

Soild Experience Once Again This is my 6th vehicle purchased or leased through Fair Oaks Ford/Lincoln. Every transaction has been painless. These are professional people who ca More

by brianjohnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Collins, Dave Wargo, Joe Mayer
Oct 15, 2018 -

Fair Oaks Ford responded

We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Thank you for the review!

October 11, 2018

My experience Craig made my experience getting my first Lincoln vehicle the best car purchase experience I've ever had. He got my payment within pennies of what I More

by Ma'Nique 0422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig , Felix Sanchez
Oct 15, 2018 -

Fair Oaks Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! We hope you enjoy your new Lincoln!

October 10, 2018

Great buying experience I shopped many dealerships looking for a new vehicle, and my experience with Clint Schreiber was excellent. He is professional, knowledgeable of his More

by BillyEdge5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Oct 15, 2018 -

Fair Oaks Ford responded

Billy, thank you for your kind review! We are happy to pass along your comments to the team here! Please don't hesitate to reach out to us if there's anything more we can do!

October 09, 2018

Great Experience Had a great experience here buying a new Ford Focus. Took a lot less time than I expected. They delivered the car one week later spotless. Thanks! More

by Beers
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia
Oct 15, 2018 -

Fair Oaks Ford responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thanks again for the review, and have an amazing day!

October 06, 2018

Third vehicle bought here. Service done for 15+ years I had an older model C-Max, and loved the vehicle. But, Ford just never promoted the vehicle, and discontinued the model with the 2018 model year. I d More

by rono-cmax-owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Diversey, Felix Sanchez, Adam Hernandez
Oct 08, 2018 -

Fair Oaks Ford responded

Hello, we are glad we could help! Thank you so much for the review! Please don't hesitate to reach out to us if there's anything more we can do! We hope you enjoy your new vehicle!

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