
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great costumer service. Zack was very attentive to our need spent time with us to make sure we got a great deal very knowledgeable and enthusiastic about our purchase also wo Zack was very attentive to our need spent time with us to make sure we got a great deal very knowledgeable and enthusiastic about our purchase also worked well with the dollar amount we wanted to spend would recommend fair oaks to anyone interested in purchasing a Lincoln or Ford'. More
New Car! Jose and Leo were fantastic to work with and very attentive. I haven't had a new car in 9 years and I am really enjoying my new car. Jose and Leo were fantastic to work with and very attentive. I haven't had a new car in 9 years and I am really enjoying my new car. More
good experience I liked that I could narrow down the model of car with various options that I was interested in over the phone. I was able to test drive, purchase (ac I liked that I could narrow down the model of car with various options that I was interested in over the phone. I was able to test drive, purchase (actually lease) car and leave for home all in about 3 hours . Not too bad, but still did a lot of sitting around waiting for the car to be "prepared" and washed, and paper work to be drawn up. It's one of the frustrating parts of car buying -- more than half of the time at the dealership you are just waiting for the next person to help you. Each employee was pleasant and helpful I did show up to the same dealership about a month before on Labor day, sat around for over an hour, and no one was able to help me. I was approached by one employee who tried to find me a sales rep, but ultimately I just left when no one was available. Was a very busy day that day, so understandable. More

Service Wonderful experience, friendly and helpful staff, highly recommend. Gio was great to work with, friendly, knowledgeable and a pleasure to deal with. Wonderful experience, friendly and helpful staff, highly recommend. Gio was great to work with, friendly, knowledgeable and a pleasure to deal with. Facility was clean and quite. More
Easy Transaction Needed to replace my vehicle. After starting with their internet sales, I was able to strike a deal in an afternoon and drive away in a new car. Needed to replace my vehicle. After starting with their internet sales, I was able to strike a deal in an afternoon and drive away in a new car. More
Soild Experience Once Again This is my 6th vehicle purchased or leased through Fair Oaks Ford/Lincoln. Every transaction has been painless. These are professional people who ca This is my 6th vehicle purchased or leased through Fair Oaks Ford/Lincoln. Every transaction has been painless. These are professional people who care about doing a good job. I have also used the service department throughout the years and they too are excellent. Thank you all for your service these past 19 years. More
My experience Craig made my experience getting my first Lincoln vehicle the best car purchase experience I've ever had. He got my payment within pennies of what I Craig made my experience getting my first Lincoln vehicle the best car purchase experience I've ever had. He got my payment within pennies of what I could afford. More
Great buying experience I shopped many dealerships looking for a new vehicle, and my experience with Clint Schreiber was excellent. He is professional, knowledgeable of his I shopped many dealerships looking for a new vehicle, and my experience with Clint Schreiber was excellent. He is professional, knowledgeable of his products, personable and provided an overall pleasant shopping experience. He provided a good delivery review of the features of my new Edge, and followed up with me post delivery. Although paying for a new vehicle is always painful, Ken Gohmann was professional, friendly, and quickly got us through the maze of issues, alternatives, extended warranty options, and financing options. Paperwork was done quickly and details were well covered. More
Great Experience Had a great experience here buying a new Ford Focus. Took a lot less time than I expected. They delivered the car one week later spotless. Thanks! Had a great experience here buying a new Ford Focus. Took a lot less time than I expected. They delivered the car one week later spotless. Thanks! More
Third vehicle bought here. Service done for 15+ years I had an older model C-Max, and loved the vehicle. But, Ford just never promoted the vehicle, and discontinued the model with the 2018 model year. I d I had an older model C-Max, and loved the vehicle. But, Ford just never promoted the vehicle, and discontinued the model with the 2018 model year. I decided I wanted to see if I could upgrade to the last model year. By the time I visited the dealer, there were none available in the immediate area, but the Sales manger started looking across the country, and found a model with the options I wanted way out in Oregon. They negotiated a fair price, and arranged delivery from the West coast in a week. Great friendly and understanding staff and sales.. More