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Fair Oaks Ford
Naperville, IL
3,181 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,181 reviews
September 07, 2018
Perfect When searching for a car i was not really sure what i was looking for and i was skeptical about what i could afford. Damare Portis was awesome. Not on When searching for a car i was not really sure what i was looking for and i was skeptical about what i could afford. Damare Portis was awesome. Not only was he precise but he helped me find a car that was perfect for me when i go back to school. My family from out of town are coming here to look for cars and will highly recommend this dealership and Damare Portis. He was great. I hope to do business with him again. Thank you so much. Im a happy customer. More
by aryanat94
Employees Worked With
Damare Portis
September 04, 2018
Great Experience Second purchase from Fair Oaks. Jonathan did an excellent job. We came back for a second purchase due largely to the outstanding service provided by J Second purchase from Fair Oaks. Jonathan did an excellent job. We came back for a second purchase due largely to the outstanding service provided by JoeMayer. Overall fantastic experience and a great dealership. More
by JimC
Employees Worked With
Joe Mayer, Jonathan Garcia
September 04, 2018
Great Car Buying Experience Brandon provided us with a great car buying experience. He worked with us to purchase a vehicle that meet our needs and within our budget. Brandon was Brandon provided us with a great car buying experience. He worked with us to purchase a vehicle that meet our needs and within our budget. Brandon was very friendly and professional addressing all of our questions. Bob and Ken were also very helpful in working to ensure we stayed within our budget. A friend had recommended Fair Oaks Ford and we were not disappointed; good people, great service. More
by Bob21
September 03, 2018
Helpful!! Damare was very helpful and very knowledgeable in the whole process! We thank him and everyone at fair oaks for our new 2018 F250!! Thank you! Damare was very helpful and very knowledgeable in the whole process! We thank him and everyone at fair oaks for our new 2018 F250!! Thank you! More
by katzaimi
Employees Worked With
Damare Portis
September 03, 2018
Great People Great Service I've been using the Fair Oakes Ford Lincoln Service Department for many years and have always had a great experience. They are timely, explain issues I've been using the Fair Oakes Ford Lincoln Service Department for many years and have always had a great experience. They are timely, explain issues and concerns and ensure I'm comfortable with any repairs before hey move ahead. I just purchased my first vehicle from Fair Oakes Ford Lincoln, due to the quality of their service. More
by Ditch Digger
Employees Worked With
Other Employees :
Chris Policarpio, Brandon Caudill, Felix Sanchez
September 03, 2018
Very happy chapter I want to thank everyone at Fair Oaks Ford Lincoln. This is a new page in our book of Life and safety. Thank you for everything. I want to thank everyone at Fair Oaks Ford Lincoln. This is a new page in our book of Life and safety. Thank you for everything. More
by Explorer Guy 2 times
Employees Worked With
Bod Wojtan, Gio Pina, Felix Sanchez
September 03, 2018
Friendly professionals I guess I really don't know who to compare to. I don't car shop much at all. Most of the people that work at dealerships are friendly. I think it's i I guess I really don't know who to compare to. I don't car shop much at all. Most of the people that work at dealerships are friendly. I think it's important More
by Lincoln 1
Employees Worked With
Jonathan Garcia, Felix Sanchez
September 02, 2018
Great new car buying experience We walked in knowing we wanted to buy a new car and in less than four hours we had our new car. The experience was very nice and mostly easy. We walked in knowing we wanted to buy a new car and in less than four hours we had our new car. The experience was very nice and mostly easy. More
by Carol Ann
September 02, 2018
Worked with us to get us the deal we wanted. Good experience. Test drove three cars. Worked with us to give us the deal we wanted. Friendly staff. We are happy with our new car and would recommen Good experience. Test drove three cars. Worked with us to give us the deal we wanted. Friendly staff. We are happy with our new car and would recommend the dealership to friends. More
by katieted
Employees Worked With
September 01, 2018
Great experience. Brandon did an excellent job keeping in touch and following up. While Brandon was busy with another customer, he made sure Luke could work with us. Lu Brandon did an excellent job keeping in touch and following up. While Brandon was busy with another customer, he made sure Luke could work with us. Luke did a great job in closing the process. More
by Nelson22082
Employees Worked With
Brandon Caudill, Luke Clarizio
