Back

Fair Oaks Ford

Naperville, IL

4.7
3,186 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
Contact Dealership

2055 W Ogden Ave

Naperville, IL

60540

Directions

By Type

Showing 3,186 reviews

March 24, 2018

It was very pleasant and enjoyable It was fast and easy and no pressure to buy. they make you feel at ease. They found what i really wanted and gave me a fair trade value for my t More

by rick2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Apr 02, 2018 -

Fair Oaks Ford responded

Rick, Thanks so much for your kind review--we appreciate that you took the time to let us know about your experience. Really glad to hear that everything worked out and you were able to get exactly what you want! Looking forward to seeing you around for oil changes and scheduled maintenance. Should you need anything at all, don't hesitate to call. We're always at your service. Thanks again, take care.

March 22, 2018

Great experience, overall! My experience with Fair Oaks has always been a very pleasant and excellent experience. I bought my first car from them almost 30 years ago (1989 Ford More

by mgregg4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Santiago, Craig Holsman, Steve Squillo
Apr 02, 2018 -

Fair Oaks Ford responded

We appreciate your feedback, and we love hearing that you've been such a longtime customer. That means a lot to us! Hoping you enjoy your new vehicle. Please don't hesitate to call or stop in if you need anything at all. We are at your service. Thank you again and take care!

March 21, 2018

Great Service and Sale process The sales process was much quicker than when I last purchased my Chevy. The sales and finance process were a 10th of the time I went through at Chevy More

by Carmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Squillo
Apr 02, 2018 -

Fair Oaks Ford responded

Thank you for taking the time to let us know about your experience. We appreciate it! Glad to hear that you were pleased with the process here. After so many years in business, we like to think we've streamlined the process as much as possible. No one wants to spend time signing papers when there is a new car waiting for them in the parking lot. Please let us know if you need anything at all-feel free to call or stop in anytime. Thank you again, and take care!

March 20, 2018

Used car for daughter I was looking for an inexpensive car for my daughter. I contacted dealership via their website and had quick response, salesman even met me on his da More

by Mark Melsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina, Steve Squillo
Apr 02, 2018 -

Fair Oaks Ford responded

Mark, Thank you for taking the time to write such a kind review. We truly appreciate it! We endeavor to treat our customers with the same courtesy whether they're spending 5k or 50k. We've been in business for over three decades. Anyone who walks through our doors deserves respect. It used to be fun to buy a new car. We'd like to bring that back! Thanks again for your feedback--wishing your daughter much safety and enjoyment in her new ride!

March 19, 2018

THE BEST! From initial contact via the internet through the final purchase of a 2018 Ford Escape our experience was nothing less that perfect! I would definite More

by JMP2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Steve Squillo, Jonathan Garcia
Mar 19, 2018 -

Fair Oaks Ford responded

Thanks so much for your wonderful review! We really appreciate that you took the time to let us know what you thought of your experience here. It means a lot to us. We look forward to seeing you around for oil changes and scheduled maintenance. Should you need anything at all, please never hesitate to reach out. We are at your service. Thanks again, and take care!

March 16, 2018

Great People, Great Service After knowing and buying cars from Fair Oaks for over 25 years I can say without a doubt they take the extra step in assuring you that you are well More

by af41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2018 -

Fair Oaks Ford responded

It's really absolutely delightful to read a review like this. To know that we've been working successfully with you and your family for over 25 years is truly an honor, and not one that we take lightly. Thank you, sincerely, for your loyalty. We wish you nothing but safety and enjoyment in your new vehicle---and we very much look forward to working with you for the next 25 years. Thank you again, and take care!

March 14, 2018

New Explorer Gio was easy to work with and an overall great salesmen. Didn’t think I could get the car I wanted but they worked with me to get me into the price r More

by Jb1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina, Steve Squillo
Mar 18, 2018 -

Fair Oaks Ford responded

We love hearing from our repeat customers--thank you for your loyalty! Glad to hear the process went smoothly and that Gio was able to get you exactly what you wanted. We do love a happy ending! We look forward to seeing you around for oil changes and scheduled maintenance--in the meantime, don't hesitate to call or stop in if you need anything at all. Take care, and thank you again!

March 13, 2018

Great Experience This is the fifth car or RV I've purchased in the last 3 years and my experience with Fair Oaks Ford - especially my sales rep Dan B. - was by far the More

by patrick768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2018 -

Fair Oaks Ford responded

Patrick, We really appreciate your review, and for giving us an opportunity to work with you. We're thrilled to hear that you were happy with the process and the outcome! Should you need anything at all, please don't hesitate to call or stop in. We're always happy to help out in any way. Thank you again for your kind review, and we wish you much safety and enjoyment in your new vehicle!

March 12, 2018

Great Buying Experience I started my search for a vehicle with an internet inquiry that was answered by Craig Holsman. Craig answered all my questions, financing and availab More

by Dan 2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Santiago - 5 Stars, Craig Holsman
Mar 18, 2018 -

Fair Oaks Ford responded

Dan, Thank you so much for taking the time to write a review about your experience here at Fair Oaks! We're so glad that you were pleased with how you were treated. We really try our best to make car buying fun again, without any pressure or hassle. It's gratifying when our customers let us know we've succeeded! Should you need anything else, don't hesitate to get in touch. We are always at your service. Thank you again, and take care!

March 12, 2018

Amazing experience! The dealership is so well organized, i worked With Gio and he helped me find the car that best suited me. He gave so muh detail about the carc, i imme More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Mar 18, 2018 -

Fair Oaks Ford responded

D, Thank you so much for the amazing review, we are so thrilled to hear that you enjoyed your experience here. It was our pleasure to work with you! We look forward to seeing you around the dealership for oil changes and scheduled maintenance. We are always at your service, and happy to assist. Thanks again and take care!

...
124
...