
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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It was very pleasant and enjoyable It was fast and easy and no pressure to buy. they make you feel at ease. They found what i really wanted and gave me a fair trade value for my t It was fast and easy and no pressure to buy. they make you feel at ease. They found what i really wanted and gave me a fair trade value for my trade. More
Great experience, overall! My experience with Fair Oaks has always been a very pleasant and excellent experience. I bought my first car from them almost 30 years ago (1989 Ford My experience with Fair Oaks has always been a very pleasant and excellent experience. I bought my first car from them almost 30 years ago (1989 Ford Escort LX) and they are always great. I have a special situation and Craig, Jose S. and Steve in Finance were very respectful and treated me with dignity and empathy. They ensure that you at least know a contact point on every department. Their response was quick and the process was very smooth. They made feel comfortable with the overall process. I could not say enough great things about them. I always be thankful for their help. More
Great Service and Sale process The sales process was much quicker than when I last purchased my Chevy. The sales and finance process were a 10th of the time I went through at Chevy The sales process was much quicker than when I last purchased my Chevy. The sales and finance process were a 10th of the time I went through at Chevy. More
Used car for daughter I was looking for an inexpensive car for my daughter. I contacted dealership via their website and had quick response, salesman even met me on his da I was looking for an inexpensive car for my daughter. I contacted dealership via their website and had quick response, salesman even met me on his day off. Staff was courteous, kind and didn't treat me as anything less because i was shopping for a used vehicle instead of a new one. More
THE BEST! From initial contact via the internet through the final purchase of a 2018 Ford Escape our experience was nothing less that perfect! I would definite From initial contact via the internet through the final purchase of a 2018 Ford Escape our experience was nothing less that perfect! I would definitely recommend Fair Oaks Ford to all of our family and friends! More
Great People, Great Service After knowing and buying cars from Fair Oaks for over 25 years I can say without a doubt they take the extra step in assuring you that you are well After knowing and buying cars from Fair Oaks for over 25 years I can say without a doubt they take the extra step in assuring you that you are well taken care of. Myself, my son and our extended family have all recommended and purchased vehicles from Fair Oaks. The sales people, especially Serafin Castelan and his manager John Krajnovick, know where to get the answers for almost any question you may have. They listen to you and help you. When it comes to service, John Mazurek, will steer you in the right direction. Fair Oaks has one of the best teams I have ever seen. More
New Explorer Gio was easy to work with and an overall great salesmen. Didn’t think I could get the car I wanted but they worked with me to get me into the price r Gio was easy to work with and an overall great salesmen. Didn’t think I could get the car I wanted but they worked with me to get me into the price range I wanted. This is my second purchase from Fair Oaks and a great place to buy a car. More
Great Experience This is the fifth car or RV I've purchased in the last 3 years and my experience with Fair Oaks Ford - especially my sales rep Dan B. - was by far the This is the fifth car or RV I've purchased in the last 3 years and my experience with Fair Oaks Ford - especially my sales rep Dan B. - was by far the most pleasant. He is extremely knowledgable, personable, and never pushy. The actual purchase process was the fastest and least stressful, and he spent significant time after the sale was completed to show me around and introduce me to other employees, as well as provide an in-depth lesson on all the bells and whistles. Highly recommended. More
Great Buying Experience I started my search for a vehicle with an internet inquiry that was answered by Craig Holsman. Craig answered all my questions, financing and availab I started my search for a vehicle with an internet inquiry that was answered by Craig Holsman. Craig answered all my questions, financing and available incentives on the vehicle I was looking to purchase. Even though the exact vehicle I wanted was not available on Fair Oaks lot, Craig was able to find one elsewhere and brought it to their store for me. Craig kept me up to date on the vehicle and when it would be available. I set up an appointment that worked for both of us and was able to puchase the vehicle, Craig went out of his way to help me and there was no pressure to buy. When I arrived to pick up my vehicle Craig introduced me to Jose Santiago who helped with the paperwork and walked me throught the vehicle and all of the options. Jose walked me around the facility and introduced me to the service and saled department. This was by far the most relaxing car buying event I have every experienced and will return to Fair Oaks Ford for my next vehicle. More

Amazing experience! The dealership is so well organized, i worked With Gio and he helped me find the car that best suited me. He gave so muh detail about the carc, i imme The dealership is so well organized, i worked With Gio and he helped me find the car that best suited me. He gave so muh detail about the carc, i immediately fell in love with it . All the little gift given were just a plus. Overall, amazing experience . Thank you More