Fair Oaks Ford

Helpful, knowledgeable staff Brandon Caudill, internet sales manager at Fair Oaks Ford-Lincoln, Naperville, IL was very helpful in finding a 2017 Lincoln MKX that met our needs fo Brandon Caudill, internet sales manager at Fair Oaks Ford-Lincoln, Naperville, IL was very helpful in finding a 2017 Lincoln MKX that met our needs for our frequent trips to our second home in Wisconsin, even in snowy weather. He was able to provide us a deal on a brand new vehicle on par with buying a used version. More

Professional and quick Delivered on everything promised. First time Customer of Fair Oaks Ford Lincoln. It was a pleasure to deal with Brandon. Not the hard sell you get at Delivered on everything promised. First time Customer of Fair Oaks Ford Lincoln. It was a pleasure to deal with Brandon. Not the hard sell you get at other dealerships. More

Always A Great Experience I have been a customer for over 30 years. Fair Oaks Ford-Lincoln Dealership is the best. They have built a great reputation by employing friendly and I have been a customer for over 30 years. Fair Oaks Ford-Lincoln Dealership is the best. They have built a great reputation by employing friendly and honest people who care about there customers. More

Straight forward, honest, and friendly I recently purchased a new car from Fair Oaks Ford. I worked with Craig and he provided excellent options based on my needs and a great price. He wo I recently purchased a new car from Fair Oaks Ford. I worked with Craig and he provided excellent options based on my needs and a great price. He worked hard to find vehicles that met my needs. At the time of purchase he had everything lined up so there was no excessive waiting - car was ready for walk around, paperwork prepared to sign, etc. No extra backend charges or any other nonsense. We didn't have to wait hours to finalize with the finance person (Steve) either. Steve was super friendly and got us in and out quickly. No pressure to purchase any finance products. Jonathan and Serafin helped explain the features of the car and were extremely knowledgeable. This was by far the most positive car buying experience I've had. I would highly recommend this dealership. More

Great car buying experience! We purchased our third Lincoln from Craig at Fair Oaks Ford/Lincoln. We used to check ALL the car dealers in the area until our buying experience with We purchased our third Lincoln from Craig at Fair Oaks Ford/Lincoln. We used to check ALL the car dealers in the area until our buying experience with Craig at Fair Oaks Ford/Lincoln. We know when all is said and done, Craig will meet our car and financial criteria. Craig works tirelessly to accommodate exactly what you are looking for. This time I was particularly picky ( had to have the massaging seats without a million extras I didn’t want and Craig made it happen.) I am thrilled with my new car and and the deal we got at Fair Oaks. More

Did not feel pressured My husband and I recently purchased a used Ford Explorer and we are elated with our purchase. My father purchased his Explorer from the same dealershi My husband and I recently purchased a used Ford Explorer and we are elated with our purchase. My father purchased his Explorer from the same dealership almost a year ago and had a good relationship with the salesman, Serafin so we asked for him and he was great. He gave us a lot of different options in our price range and let us test drive the cars, even without him in the car, which provided us time to discuss our options without the pressure of a sale. We compared our price against several other websites (including the blue book value) and feel confident we got a great deal. I would highly recommend Fair Oaks Ford because the people are honest and friendly and never pushy. More