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Fair Oaks Ford

Naperville, IL

4.7
3,191 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,191 reviews

February 19, 2018

Awesome experience! Brandon was absolutely awesome to work with. He made my car buying experience hassle free and stress free. Brandon and Fair Oaks, thank you! You a More

by Nona’s Lincoln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Caudill, Steve Squillo
Mar 11, 2018 -

Fair Oaks Ford responded

Thanks so much for the excellent review, we appreciate it! Should you have any questions at all about your new Lincoln, never hesitate to call or stop in. We are always at your service. Thank you again, and take care!

February 18, 2018

2018 Ford F-150 Fantastic experience! Made my Wife and I feel like family. Just drove home a 2018 F-150, very expedient service and great people to work with. Special More

by James Eastwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Gio Pina, Steve Squillo
Mar 11, 2018 -

Fair Oaks Ford responded

Thanks so much, James--and great pick on the truck. We know you'll be very happy with it! Wishing you nothing but safety and enjoyment, and we look forward to seeing you around for oil changes and scheduled maintenance. Thanks again, and take care!

February 18, 2018

Very knowledgeable and friendly sales person Quick and easy financing. No pressure to buy, friendly sales staff, comparing cars and test driving encouraged. Would definitely recommend this dealer More

by Toledo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Squillo, Vince Kerber
Mar 11, 2018 -

Fair Oaks Ford responded

Thanks so much--we appreciate that you've take the time to write a review, and we're thrilled that you had a great experience with us. It was a pleasure to work with you. We're sure Vince stressed this, but should you have any questions at all, we're happy to help. Call or stop in anytime. We are at your service. Wishing you much safety and enjoyment in your new car!

February 16, 2018

2018 F250 super crew Craig and Serafin we’re both very friendly, knowledgeable and professional. They took all the time needed to get me acquainted with my new truck. T More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Steve Squillo
Mar 11, 2018 -

Fair Oaks Ford responded

Dan, Thanks so much for your review, we're thrilled that you're pleased with your experience. It was a pleasure to work with you! Let us know if we can answer any questions or do anything at all. We're always happy to help. Thanks again, and take care!

February 12, 2018

Fast and friendly I recently purchased my Lincoln MKZ Hybrid from Fair Oaks Ford, working with Clint Schreiber. I tend to like searching for the best vehicle for me, a More

by Gary Heusner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber, Matt Kramer
Mar 11, 2018 -

Fair Oaks Ford responded

Gary, Thank you so much for your loyalty, we appreciate it more than you know. We're also so glad that you've had so many great experiences over the years, and took the time to write about it. It's gratifying to know that we have customers like you! Wishing you much safety and enjoyment in your new Lincoln. Thanks again, and take care.

February 09, 2018

Helpful, knowledgeable staff Brandon Caudill, internet sales manager at Fair Oaks Ford-Lincoln, Naperville, IL was very helpful in finding a 2017 Lincoln MKX that met our needs fo More

by historychuck2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Caudill
Mar 11, 2018 -

Fair Oaks Ford responded

Chuck, Thanks so much for your kind review, it means a lot to us! We're so glad that you had a great experience with Brandon, and we can't thank you enough for taking the time to write a review. Should you need anything at all, please don't hesitate to give us a call or stop in. We are at your service. Enjoy your new Lincoln!

February 09, 2018

Best Dealership Experience Ever I purchased a 2017 Ford Escape from Fair Oaks Ford on the 7th. I can honestly say it was the best experience I've ever had at any dealership. Serafin More

by Petieanddashie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Squillo
February 07, 2018

Profesional approach...friendly environment...customer focus..planning on using for oil change / free car wash..will keep you posted on that experience, expect al More

by Ford1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2018

Push-Less Sale I just leased a MKZ from Fair Oaks Ford. I received great service. My sales person was just great. He didn't push and was very patient, and worked wit More

by Phil915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Caudill
February 06, 2018

Leasing made easy I needed a vehicle fast and Pam and her team helped me through the leasing process easily and professionally. I love my new F150 extended cab! More

by TomRe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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