
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great experience! Thank you Vince and Fair Oaks Ford for a great experience with the purchase of my Lincoln Navigator. From the start, everyone was very helpful and fri Thank you Vince and Fair Oaks Ford for a great experience with the purchase of my Lincoln Navigator. From the start, everyone was very helpful and friendly. When I went back to get my car everything was ready and the process was quick as promised. I'm looking forward to enjoying my new Navigator. More
Very good buying experience Purchasing a vehicle at Fair Oaks Ford was a very good experience. My salesman Craig Holsman was helpful and straight forward to what he could and co Purchasing a vehicle at Fair Oaks Ford was a very good experience. My salesman Craig Holsman was helpful and straight forward to what he could and could not do. He had great support staff to help with the process with the purchase. I would recommend going to Fair Oaks if you are in a market for a car. More
Great service Very helpful and wonderful service. Everything was explained in full to me and they exceeded my expectations. I highly recommend this dealership to an Very helpful and wonderful service. Everything was explained in full to me and they exceeded my expectations. I highly recommend this dealership to anyone looking for a great car. More
Friendly low pressure experience Buying a vehicle from Fair Oaks Ford was very pleasant and a low pressure experience. The salesman Dan Buzdugan was very attentive and kept me updated Buying a vehicle from Fair Oaks Ford was very pleasant and a low pressure experience. The salesman Dan Buzdugan was very attentive and kept me updated in the status of the arrival of my new vehicle both by phone and text message. They were competitive with other dealerships on pricing and the final purchase also went smoothly. Great Team and I recommend buying a vehicle from them. More
Great experience, no stress! I wasn't sure if I wanted to buy a used or new car for my daughter. Vince, our sales rep, was very knowledgeable and friendly, he helped us look at an I wasn't sure if I wanted to buy a used or new car for my daughter. Vince, our sales rep, was very knowledgeable and friendly, he helped us look at and test drive a few vehicles. We weren't ready to make our decision that first trip and they were very patient, not at all pushy. We returned a few days later and decided on a 2017 Ford Escape! It's perfect! And even though it was a Saturday the transaction was completed in a very reasonable amount of time. I highly recommend Vince and Fair Oaks. More
Great Customer Service We went looking for an MKZ hybrid and found the one we were interested in purchasing at Fair Oaks. We worked with Clint and Matt and both provided ex We went looking for an MKZ hybrid and found the one we were interested in purchasing at Fair Oaks. We worked with Clint and Matt and both provided exceptional customer service. In addition, the transaction which I have experienced in the past to take what seems hours was handled in minutes. More
purchase of used car Except for the wait to see the financial person (one on the day we were there - usually 2), everything went well. No real pressure for purchasing ext Except for the wait to see the financial person (one on the day we were there - usually 2), everything went well. No real pressure for purchasing extra features (undercarriage protection, etc...). Brandon (salesperson) was friendly and helpful in completing the deal (a 2013 Edge). And the sales manager (Craig) helped finalize what we wanted (price and warranty). More

Great experience:) Dan was our sales representative, he was very nice and provided great service. Got a car for my mother who was very nervous but Dan made her feel at Dan was our sales representative, he was very nice and provided great service. Got a car for my mother who was very nervous but Dan made her feel at ease and answered all questions. No pressure...Ford is our favorite and will not buy anything else. :) More
Great Experience!! Went in looking to purchase new car and I chose this dealership based on the great reviews I had read even though I lived closer to two other dealersh Went in looking to purchase new car and I chose this dealership based on the great reviews I had read even though I lived closer to two other dealerships. I was not disappointed! Worked with Dan and Brandon and both of them gave me great customer service. They were friendly, professional and took the time to answer all of my questions. Purchased the 2017 Ford Edge Titanium model. Brandon was able to find exactly what I was looking for and arrange for delivery from another dealership. Worked with Steve to arrange financing and he was very efficient and had everything ready for me to sign. I highly recommend this dealership. I had a great experience and I'm very happy with my new Ford Edge. More
Time well spent; great team! Gino was very helpful & provided answers to most of my questions. He was able to arange for car delivery from another dealership. Thumbs up all around Gino was very helpful & provided answers to most of my questions. He was able to arange for car delivery from another dealership. Thumbs up all around for our experience! More