Fair Oaks Ford

2nd car from this dealership This is my 2nd car purchased from this dealer. I was treated with courtesy & respect. Appreciate they listened closely to my wants. Only thing I'd This is my 2nd car purchased from this dealer. I was treated with courtesy & respect. Appreciate they listened closely to my wants. Only thing I'd change is getting the car sooner. More

Returning Customer This is my second time purchasing a car from Fair Oaks, and I'll keep coming back. Craig was super responsive, and he was happy to educate us and run This is my second time purchasing a car from Fair Oaks, and I'll keep coming back. Craig was super responsive, and he was happy to educate us and run numbers in a variety of ways to explore our options. Serafin was very knowledgeable and friendly also. He made sure I understood everything about my transaction and my vehicle. Nice touch, by the way, with the little customer goody bag! Matt in finance also understood I didn't want to make this an all day affair, so he was very respectful of my time. Very happy with the whole process, and I love my new Escape! More

Accomodating/Pressure Free Dan didn't put the typical Car Salesman pressure on me which was appreciated. He communicated with me based on my requirements and found a vehicle tha Dan didn't put the typical Car Salesman pressure on me which was appreciated. He communicated with me based on my requirements and found a vehicle that matched my request. More

Outstanding Dealership Cannot rave enough about the personal service and friendliness shown by everyone I met or talked to on the phone . Craig was outstanding and very pat Cannot rave enough about the personal service and friendliness shown by everyone I met or talked to on the phone . Craig was outstanding and very patient. Also was Gio . Everyone I dealt with was great..From the owner to the managers, to the cashier and service prep people.. Thank you all very much. Sincerely, Ed P.S. SERVICE SECOND TO NONE More

Friendly fast service My experience at Fair Oaks was great i highly recommend. The min a walked in everyone was friendly offerd a coffie while i waited. The purches was fas My experience at Fair Oaks was great i highly recommend. The min a walked in everyone was friendly offerd a coffie while i waited. The purches was fast and easy in less the 2 houres i was driving my new car home. So if you guys need to buy a new car i would recommend you to fo to Fair Oaks in Naperville. Me and my husband are so happy with our purches from them and the service they gave us. More

Very Satisfied - Great Car Buying Experience All people that we dealt with were very knowledgeable, quick, and friendly. Overall car buying experience was very positive! Craig Holsman really help All people that we dealt with were very knowledgeable, quick, and friendly. Overall car buying experience was very positive! Craig Holsman really helped make the entire process smooth from first contact to driving out of the showroom! More

HAPPY CUSTOMER! Recently purchased a 2017 Lincoln MKZ from Fair Oaks, Jeremy Bloom had been recommended to me by a Family member! VERY helpful, VERY nice to deal wit Recently purchased a 2017 Lincoln MKZ from Fair Oaks, Jeremy Bloom had been recommended to me by a Family member! VERY helpful, VERY nice to deal with, knowledgeable, not pushy! Would highly recommend Jeremy and Fair Oaks to anyone looking for a new Ford or Lincoln! One of the BEST car buying experience I've ever had!! More

Great place to buy a car If your looking for a new car and a great deal this is the place to go! Friendly staff and the service was amazing, would definitely buy another car f If your looking for a new car and a great deal this is the place to go! Friendly staff and the service was amazing, would definitely buy another car from them again. More

Made Ladies Car Buying Experience Easy The dealership made the process of selecting and buying my Lincoln a lot easier than I thought it was going to be. I was worried at first about buyin The dealership made the process of selecting and buying my Lincoln a lot easier than I thought it was going to be. I was worried at first about buying a car without my husband but from start to finish everything went smoothly. I never felt pressured, and was helped out every step of the way. I got a great car at a great price! More

Excellent customer service I purchased a Ford Edge last week with the help of Pamela Hammersmith. From the moment we walked into the dealership we were greeted and taken car off I purchased a Ford Edge last week with the help of Pamela Hammersmith. From the moment we walked into the dealership we were greeted and taken car off. Pamela did a great job at answering all our questions and let us check out a lot of cars before making our selection. Overall I am so happy with my new car and the service behind it! More