
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,192 reviews
Purchase SERAFIN Castelan is a very nice sales men I referred him to my friends always buy my fusion and he gimme good deal I recommend him always SERAFIN Castelan is a very nice sales men I referred him to my friends always buy my fusion and he gimme good deal I recommend him always More
AMAXING EXPERIENCE What a great experience we had from beginning to end. The staff and Craig were such a pleasure to work with. The team moved us along nicely and welc What a great experience we had from beginning to end. The staff and Craig were such a pleasure to work with. The team moved us along nicely and welcomed my kids and I at each turn. I have purchased many cars over the years but can enthusiastically say this time was by far the best customer service experience ever. More
Great Experience!! I just bought a Ford Focus RS today from this dealership and the experience was GREAT! They were very nice and explained all items in great detail. Al I just bought a Ford Focus RS today from this dealership and the experience was GREAT! They were very nice and explained all items in great detail. Also, I did not get the hard sales for any of the extra stuff that often dealers like to push. Craig was very helpful, but many of the other team members such as Ben and Safrin were excellent and helped with the buying experience. More
Great Experience! Craig was the most helpful member of the team. He sourced the right car for me quickly, and made the experience completely hassle free!! I look forw Craig was the most helpful member of the team. He sourced the right car for me quickly, and made the experience completely hassle free!! I look forward to working with him again in the future. More
Purchased used car This is the second car we've purchased at Fair Oaks Ford. The first being a new car and now a used one. On both occasions we were treated very profess This is the second car we've purchased at Fair Oaks Ford. The first being a new car and now a used one. On both occasions we were treated very professionally and not pressured into making a purchase. We have used the service department for oil changes, recalls and checkups and the entire experience was handled smoothly. I would recommend this dealership if your looking to buy a Ford. More
Extremely Helpful and organized Sales Team was very knowledgeable and organized and did a great Job thru the entire process of leasing a new vehicle and turning in my existing car. Sales Team was very knowledgeable and organized and did a great Job thru the entire process of leasing a new vehicle and turning in my existing car. More
Just how it should be! Let's just say that buying a car has so much a negative stigma to it IMO. These guys take it away from you with ease. From the moment I walked in, to Let's just say that buying a car has so much a negative stigma to it IMO. These guys take it away from you with ease. From the moment I walked in, to the moment I walked out, It was all smiles and handshakes. Everyone greets you, everyone smiles and everyone wants you to be happy. The team I worked with included, Chris, Brandon, Steve, and Bob. Just all around guys whose motto is, "Whatever you need!" This is how it should be! I came back later and they're all just so on top of their customer service it's hard not to recommend them to anyone else! Good job guys and thanks again! More
Excellent Dealer - Excellent Sales Staff Worked with Steve Zeiter from Fair Oaks Ford, great experience. Made the stress of buying a new vehicle easy. This is how buying a car should be. A+ Worked with Steve Zeiter from Fair Oaks Ford, great experience. Made the stress of buying a new vehicle easy. This is how buying a car should be. A+++++ More
"Best car buying experience I've had" I found myself in need of a replacement FORD, as my 2014 Escape was going to my son. As I was looking at the vehicles in the show room, I was greete I found myself in need of a replacement FORD, as my 2014 Escape was going to my son. As I was looking at the vehicles in the show room, I was greeted by Steve Zeiter in friendly professional manner, as I described what vehicle I was interested in, Steve listened carefully and never interrupted. He then told me he was the Sales Manager and would assign Brandon to help me obtain the Ford I was looking for. Steve also made the commitment to me that if I chose to buy from this dealer that it would be "friendly, a Great price and no pain"- Steve, you delivered on that promise and I thank-you. More
Purchase a new car Great dealership to do business with! I worked with Steve Zeiter, and Louis Macias. They answered all my questions, and had the exact car I was looki Great dealership to do business with! I worked with Steve Zeiter, and Louis Macias. They answered all my questions, and had the exact car I was looking for. The entire process was effortless with no pressure. I sent several personal friends to Fair Oaks to buy cars and they all had the same great experience. I highly recommend this dealership!! More