Back

Fair Oaks Ford

Naperville, IL

4.7
3,192 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
Contact Dealership

2055 W Ogden Ave

Naperville, IL

60540

Directions

By Type

Showing 3,192 reviews

March 03, 2017

Great Experience Best car buying experience ever. Louis Macias was awesome to work with. No high pressure sales, very laid back & answered all questions & concerns. G More

by Busch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Macias
Mar 15, 2017 -

Fair Oaks Ford responded

We're absolutely thrilled that you had a great experience with Louis. We agree that he's incredible! Thank you not only for your business, but for taking the time to write a review about your experience. We appreciate it! Should you need anything or have any questions, please do not hesitate to call or stop in. We are always at your service. Thank you again!

March 02, 2017

Easy car purchase Craig made car purchase easy and faster. He answered emails very promptly and professionally. I switched from a dealer after 40 years to Fair Oaks an More

by Desai
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Jeremy Bloom
Mar 15, 2017 -

Fair Oaks Ford responded

Thank you for allowing us the opportunity to work with you on your new car purchase--we're so glad you were pleased with the process and the result! Craig and Jeremy are the best of the best, so you were in great hands. Should you need anything at all, please don't hesitate to reach out to us. We are at your service.

March 02, 2017

Service, service , service I called this a service because I felt strong that I've been professionally served. I was in and out the dealership in record time. Never felt pressu More

by rays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Louis Macias
Mar 15, 2017 -

Fair Oaks Ford responded

Thank you, thank you, thank you! We appreciate not only your business, but your taking the time to write us this review. We're so glad that you felt your experience lived up to your expectations. We wish you nothing but safety and enjoyment in your new car!

March 01, 2017

Best car purchase experience ever !! This was the best car purchase I have ever had. I usually purchase a new car every 2-3 years and this by far was the easiest and smoothest purchase. More

by JJG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Gio Pina
Mar 01, 2017 -

Fair Oaks Ford responded

That's a beautiful new car---you've got excellent taste! We're so glad we were able to help you get into the car you wanted, and that you had a stellar experience with us. That's truly what we strive for, and we're deeply appreciative that you took the time to write a review. We wish you nothing but safety and enjoyment in your new car, and we look forward to seeing you for oil changes and scheduled maintenance. Thank you again for your patronage!

March 01, 2017

"Ford's Forever" Except for a couple of Chevy Tahoe's in the early 2000's, we have been and are still a Ford family. This in part due to the fact that we found the bes More

by raymeguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bloom, Anthony Collins, Dave Wargo, Joe Mayer, Matt Kramer
Mar 01, 2017 -

Fair Oaks Ford responded

We're floored by this review. Thank you, thank you, thank you. We all want to do our very best for our customers, and it's gratifying when that dedication does not go unnoticed. Thank you for your loyalty---we will continue to do everything we can to deserve it. We also appreciate the time you've taken to write this review! As a long-time customer, you know this---if you need anything at all, stop in or call. We are always at your service. It is our pleasure to do anything we can for you. We look forward to seeing you for scheduled maintenance and oil changes!

March 01, 2017

Outstanding dealer to purchase from Excellent auto dealer. Very prompt is closing the sale and very helpful throughout the process. Was helpful in explaining the vehicle. Prompt follo More

by Thomas W Benko
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman
Mar 15, 2017 -

Fair Oaks Ford responded

Thomas, We're so glad that you had a stellar experience with us--it's exactly what we aim for with every customer! Thank you, also, for taking the time to write a review. Should you have further questions, please don't hesitate to reach out. Stop in or call anytime. We are always at your service. Thank you again!

March 01, 2017

Made everything easy Craig was great from start to finish. This was a major purchase and the entire dealership made us feel at ease. Great vehicle at a great price More

by Billslose4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
Mar 15, 2017 -

Fair Oaks Ford responded

Thank you for taking the time to check us out--we're so pleased that you had a great experience. We wish you much safety and enjoyment in your new ride. Thank you again!

February 28, 2017

Exceptional Service! Jeremy Bloom is the best sales person EVER!! Professional and personable and most of all sincere about making our new truck happen as if it was his ow More

by CMF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
Mar 01, 2017 -

Fair Oaks Ford responded

Love to hear that you were so happy with your experience with Jeremy and Fair Oaks! It is our sincere pleasure to have helped you get into your new truck, and we appreciate your writing a review about how things went! Should you have any questions at all, you know we are always at your service. Call or stop in anytime. We look forward to seeing you for oil changes and scheduled maintenance---enjoy your new ride!

February 25, 2017

Excellent serive Fair Oaks Ford Lincoln made our experience of buying cars easy. She really listened to us and worked with us to make sure that we got the deal we need More

by Jon041815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2017 -

Fair Oaks Ford responded

Thank you so much for giving us the opportunity to work with you--we're thrilled that we could get you what you needed. Thank you, also, for taking the time to write a review about your experience with us! Should you have any questions at all, please don't hesitate to reach out. We are at your service, always. We wish you much enjoyment and safety in your new ride!

February 25, 2017

Service experience Craig and Sarah Finn work very hard to make my deal happen. Find me the truck that I wanted , in the color I wanted Service department is very knowle More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
Mar 01, 2017 -

Fair Oaks Ford responded

Thank you so much for your review, and for coming to us for your new truck! We wish you nothing but safety and enjoyment in it, and look forward to seeing you for scheduled maintenance and oil changes. Take care!

...
158
...