
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,194 reviews

Best Service Possible I don't have the best credit score, it's an ok credit score. Brandon and the rest of the team went to work for me. They worked the best deal possible I don't have the best credit score, it's an ok credit score. Brandon and the rest of the team went to work for me. They worked the best deal possible to get me in a car. The car they put me in was a much better and newer car than I expected. I was so shocked that they were able to work within the limitations and budget that I had set forth. It is rare to find people willing to give a guy a chance without taking him to the cleaners to do it. More
good overall experience purchase experience was good. negatives were: charged for "dealer installed items" and sales pitch on extended warranty and unneeded paint/fabric prot purchase experience was good. negatives were: charged for "dealer installed items" and sales pitch on extended warranty and unneeded paint/fabric protection. Salesman Gio was very helpful and knowledgeable. More
Very easy to deal with and no false promises. We did the entire deal with Craig - the internet contact via email and phone calls. It was super easy and no surprises. Out experience was excellent a We did the entire deal with Craig - the internet contact via email and phone calls. It was super easy and no surprises. Out experience was excellent and look forward to dealing with him in the future. More
When you buy or lease a car from Fair Oaks, you're family! Wow! A++ Service! When you walk in the door at Fair Oaks, it's like coming home! The staff treats you like family from the first hello! John Krajn Wow! A++ Service! When you walk in the door at Fair Oaks, it's like coming home! The staff treats you like family from the first hello! John Krajnovich and Jeremy Bloom are the best in the business! My husband and I have bought and leased 6 cars in the last 8 years from Fair Oaks! The rest of the staff is top notch too - everyone from Sales & Leasing (Pam Hammersmith) to Service (Joe Mayer) and Financing (Steve Squillo) to Customer Relations (Bob Wojtan)! They will find what you're looking for and sell or lease it to you at a Fair (Oaks) price - it's all in the name folks! We wouldn't go anywhere else for our auto needs then in our own backyard! More
Five Star Experience Thank you to the team at Fair Oaks Ford. I had an outstanding experience. Great service. Great price. Very professional. Very responsive. A wond Thank you to the team at Fair Oaks Ford. I had an outstanding experience. Great service. Great price. Very professional. Very responsive. A wonderful experience and a wonderful car. More
Sold my car Many thanks to Gregg. I sold my car and it was very smooth and pleasant experience. I am very happy with the service he provided. Many thanks to Gregg. I sold my car and it was very smooth and pleasant experience. I am very happy with the service he provided. More
Completely Satisfied This was the best experience I had in purchasing a new car in all the years of buying a car. From the "Build and Order" your new vehicle on the inter This was the best experience I had in purchasing a new car in all the years of buying a car. From the "Build and Order" your new vehicle on the internet, to the actual order and receiving the vehicle, I was completely satisfied with the contact, walk through, and assistance in purchasing my new vehicle. Absolutely everyone in the dealership was kind, courteous, and extremely knowledgeable in every aspect of this purchase. Mr. Holsman kept me fully informed every step of the way. After my online request, Mr. Holsman responded in less than 15 minutes. After working out my request, he again sent the information via internet. I was excited at the results and set the face-to-face appointment then ordered my car. Absolutely no pressure from anyone. I was just walked through the process in a kind, considerate, and professional manner. I found my new car company! Thank you Fair Oaks and Mr. Holsman More
2nd Car from Pam Very happy with our Explorer and the Fusion we bought before it. Pam was very professional and always has the car I wanted to see ready for a test dri Very happy with our Explorer and the Fusion we bought before it. Pam was very professional and always has the car I wanted to see ready for a test drive. My son also bought a Fusion from Pam and our daughter bought a fiesta from Fair Oaks. More
nice people Nice people to deal with ,no pressure, very informed, understood what I could afford. They found the car I wanted even though it was 300 miles away. T Nice people to deal with ,no pressure, very informed, understood what I could afford. They found the car I wanted even though it was 300 miles away. The dealership was very, very clean which is something my wife noticed right away. My wife is already planning on going back to them in two years when her car is paid for. They worked to find the rate which was exactly what I needed to get my monthly payment where I needed it to be. Thanks to all. More
As Painless As Carmax, With A Better Price Was in the market for a new car for the family, and stopped in after seeing a low-mile Lincoln MKT online. Immediately after my request, Craig called Was in the market for a new car for the family, and stopped in after seeing a low-mile Lincoln MKT online. Immediately after my request, Craig called and told me even though there were no pictures up I was welcome to come in and take a look. After nearly striking a deal at Napleton Lincoln in Glenview but receiving an absolutely insulting trade-in offer for my car, I walked out and was wary of heading to another dealer. However, Craig, Serafin, Steve in financing and everyone else I dealt with throughout the process were just wonderful. The trade-in offer was more than fair, and when financing was a bit up in the air they kept discounting the already fairly-priced car even further to help make things work. I have to buy another car in a bit, and I know I'll be back to Fair Oaks to likely get another Lincoln from Craig. Couldn't recommend any more highly. More