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Fair Oaks Ford
Naperville, IL
3,195 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,195 reviews
October 02, 2016
Excellent Service Professional and service minded people helped us find the car we wanted for the price we wanted. Serafin treated us with care, ensuring we understood Professional and service minded people helped us find the car we wanted for the price we wanted. Serafin treated us with care, ensuring we understood all the new technology before we left. Yes, he was also available for our calls a few weeks later. Thank you. More
by John and Susan H
September 30, 2016
Bought a new F150 Dan Buzdugan was my sales representative and was incredibly helpful. He put me in the vehicle that i was exactly looking for based on my needs and wa Dan Buzdugan was my sales representative and was incredibly helpful. He put me in the vehicle that i was exactly looking for based on my needs and wants. Everyone at the dealership went above and beyond what was necessary to ensure that i had an enjoyable and successful experience. I highly recommend to anyone that is in the market to purchase or lease a vehicle that they make Fair Oaks Ford-Lincoln their first stop. Could not be more happy with my experience. More
by jwolfe
September 30, 2016
Great customer service This was my first purchase with Fair Oaks Lincoln my sales rep Dan Buzdugan was exceptionally knowledgeable of the vehicle I was purchasing. He was ve This was my first purchase with Fair Oaks Lincoln my sales rep Dan Buzdugan was exceptionally knowledgeable of the vehicle I was purchasing. He was very patient and helpful helping me make my final decision after months of research. I'm very pleased with my purchase of my Lincoln 2016 MKX . Dan is a great salesperson made me feel like I was family. Thanks for the great service and friendliness and professionalism. Elsa Rivera More
by EIR Naperville
September 30, 2016
Excellent people and service! From the beginning to the end, it was a great experience. Craig and Dan B walked me through the process flawlessly. Met with Joe Mayer and felt the From the beginning to the end, it was a great experience. Craig and Dan B walked me through the process flawlessly. Met with Joe Mayer and felt the same. Thanks to all! More
by JDR
September 29, 2016
Promises delivered Fair Oaks always provides great sales and service. Jeremy aims to please in the sales department and Dave is the same way in the service department! Fair Oaks always provides great sales and service. Jeremy aims to please in the sales department and Dave is the same way in the service department! More
by Tom
Employees Worked With
Jeremy Bloom
September 29, 2016
The best experience ever First time car buying experience! I had the best car buying experience ever, great dealership with great people. My salesmen was Dan Buzdugan witch to First time car buying experience! I had the best car buying experience ever, great dealership with great people. My salesmen was Dan Buzdugan witch took his time to lessen what I was looking for. Even if I purchased a used car he gave me an experience of buying a brand new one. No pressure no hassle right to the point. I definitely recommend Dan and Fair oaks Ford Lincoln to al my friends. More
by Nicolai
Employees Worked With
September 28, 2016
Fast and easy with zero hassle Couldn't have been a more pleasant experience. Everyone I encountered from Fair Oaks was super friendly, accommodating and exceptionally knowledgable Couldn't have been a more pleasant experience. Everyone I encountered from Fair Oaks was super friendly, accommodating and exceptionally knowledgable. Start to finish took very little time compared to previous car buying experiences. More
by Mgorman
September 27, 2016
Happy new MKX owner Had great service at Fair Oaks. Brandon and the entire team were very helpful in the selection process. It was obvious that the dealership is committe Had great service at Fair Oaks. Brandon and the entire team were very helpful in the selection process. It was obvious that the dealership is committed to the customer. More
by MoneySpender
September 27, 2016
Great new sales experience First time customer at this dealership. Brought car for elderly parent. Everyone at the dealership went out of their way to explain all functions of t First time customer at this dealership. Brought car for elderly parent. Everyone at the dealership went out of their way to explain all functions of the car. Great experience! More
by 1stFordBuyer
Employees Worked With
Craig Holsman, Clint Schreiber
September 25, 2016
Great Experience at Fair Oaks Ford in Naperville, IL! Our first visit to Fair Oaks Ford was more than we expected. Craig Holsman worked with us to get the best possible deal on our new Lincoln. Gio Pina Our first visit to Fair Oaks Ford was more than we expected. Craig Holsman worked with us to get the best possible deal on our new Lincoln. Gio Pina helped us work through the paperwork. We would highly recommend Fair Oaks Ford to anyone interested in purchasing a new car and looking for a great customer experience. More
by David Reno
Employees Worked With
Craig Holsman, Gio Pina
