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Fair Oaks Ford

Naperville, IL

4.7
3,195 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,195 reviews

September 08, 2016

Great deal and sales experience I am a loyal ford vehicle owner due mostly to the great service and deals I receive from the fair oaks ford dealership. I currently own 4 ford vehicle More

by Larry9216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kramer, Chris Policarpio
September 07, 2016

Went out of their way to locate the car we were looking for. I went in looking for a specifically optioned Ford Focus ST. Craig Holsman was able to locate the exact car I was looking for at another dealership. More

by Michael S Delutri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Ryan Holsman, Chris Policarpio
September 06, 2016

Great Experience Bought and Drove to Iowa Bought an Escape primarily through emails. Jeremy was fantastic - nearly immediate responses any time of day. He set me up so that I could register it More

by Escape
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
September 06, 2016

Great Sales Experience Overall a great experience and great deal. Very efficient and friendly staff. This is the sixth ford we have purchased from Fair Oaks over the past More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in finance., Craig Holsman
September 06, 2016

Most pleasant car buying experience ever I had a really nice experience buying my Ford Esacape from Fair oaks Ford Linciln in Naperville. The people in the dealership were friendly, knowledge More

by Dealeatedc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Holsman
August 31, 2016

Excellent sales staff Don Buzdugan was very good at is job. Whole sale experience from start to finish very good. Don Buzdugan was very good at his job and made buying a car easy and very friendly and polite. More

by jcp72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2016

Awesome sales experience Had the Ford Explorer Platinum we were looking for, shopped several dealerships, but Fair Oaks Ford met our offer on purchase and trade in a timely ma More

by Mark and Colleen Lubienski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Ryan Holsman
August 31, 2016

Efficient buying exprience Craig Holsman contacted me by email and phone after I filled out a TrueCar request. He gave me the best deal of the local dealers on the requested mod More

by Fred11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pino, Craig Holsman
August 28, 2016

Great internet buying Experience Craig Holsman contacted me via email shortly after I filled out a TrueCar car request. He sent me a particular car, a sticker and his price. Of the ma More

by Stevendboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Santiago, Craig Holsman
August 25, 2016

Easy Purchase Experience Worked with Craig over the phone and by email to get to an idea of what was available and pricing. Came in to look at the vehicle I wanted with Serafi More

by Eric V...
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman
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