Fair Oaks Ford

Just bought cpo. 2012 Had the best first time dealer experience with Craig sales member. Did not try to push anything I didn't want like other dealer tried. Overall great Had the best first time dealer experience with Craig sales member. Did not try to push anything I didn't want like other dealer tried. Overall great service and experience More

2017 Escape Gio was very knowledgeable and helpful, and we appreciated his help in finding the perfect Escape!. Overall, I was pleased that it was a positive car Gio was very knowledgeable and helpful, and we appreciated his help in finding the perfect Escape!. Overall, I was pleased that it was a positive car shopping experience. More

Great responsiveness and pricing! The folks at Fair Oaks truly understand the dynamics of buying a new car. They were straightforward, easy to work with and presented me with a great The folks at Fair Oaks truly understand the dynamics of buying a new car. They were straightforward, easy to work with and presented me with a great price relative to the other dealers in the Chicago metroplex. Would definitely use them again for my next purchase! More

Craig found the F-150 I was looking for Craig responded to my True Car search for a new F-150. Even though Fair Oaks Ford Lincoln did not have the specific truck I needed he was willing sea Craig responded to my True Car search for a new F-150. Even though Fair Oaks Ford Lincoln did not have the specific truck I needed he was willing search and work with me to find the truck - and he did! The price was right too. Craig and everyone else that I came in contact with at Fair Oaks Ford Lincoln was friendly and professional. I just purchased the truck so cannot speak to the service experience just yet but the sales experience was excellent. More

Excellent Service! They got me the truck I wanted at a great price - excellent service!! I would highly recommend this dealership for your sales and service needs. They got me the truck I wanted at a great price - excellent service!! I would highly recommend this dealership for your sales and service needs. More

No negotiations necessary I submitted a request online and even though they didn't have the exact car I wanted, they got it delivered from another dealership and for a good pri I submitted a request online and even though they didn't have the exact car I wanted, they got it delivered from another dealership and for a good price. I went to a lot of dealers and could eventually get a good price after a lot of back and forth, but Craig at Fair Oaks gave me the same price over email the first time. No pressure during the sales. But even better in my mind was the financial office. This tends to be the area where car buyers feel they got a good price and let their guard down and get pressured in to a bunch of add-ons. Not so here. They went through the different extended warranty options, I said I was not interested, and that was that. No attempt to upsale me on options I didn't want. More

Review of purchse of 2016 Ford Fusion Had miles wrong on this sheet and I wonder if it affected the price of my used car? Waiting time was unusally long (said they were very busy with a lo Had miles wrong on this sheet and I wonder if it affected the price of my used car? Waiting time was unusally long (said they were very busy with a lot of customers) but I had good time watching tennis from the Olympics. More

Walked in not ready to buy. No pressure no hype. My wife and I walked in waiting for the pressure sale. Just the opposite occurred. Tim McCarthy was very helpful and answered all of our questions wit My wife and I walked in waiting for the pressure sale. Just the opposite occurred. Tim McCarthy was very helpful and answered all of our questions with honestly and no hype. Tim suggested various suggestion to fill our requirements. The experience more than met our expectations. We bought from Fair Oaks and would recommend it to our friends. Great buying experience. More

One of the most pleasurable auto purchase experiences in 54 EVERY person I encountered from start to finish was fantastic to work with! My wife and I had visited approximately 20 other auto dealers before makin EVERY person I encountered from start to finish was fantastic to work with! My wife and I had visited approximately 20 other auto dealers before making our decision to lease a new Lincoln MKX. The Sales Associate, Jeremy Bloom was extremely patient and considerate of us, our concerns and many questions. From the very start we were treated as though we and our business mattered to EVERY person we met and encountered. The Sales Manager and F & I person, Steve Zeiter was also very helpful, receptive and easy to work with! He was the only F & I manager to ever speak with us. There was no "let me talk to my manager" rhetoric or tedious waiting for an answer as we've all experienced and expect! Our salesman, JEREMY BLOOM allowed us to take the vehicle on a road test alone, on our own chosen route and in our own time. This allowed my wife and I both the opportunity to drive and discuss the vehicle and our experience with the staff at Fair Oaks. On a scale of 1-10, they've scored off the chart with us. Oh, I forgot to mention the Parts department. We purchased floor and cargo area mats yesterday. The young lady, Linda on the phone in Parts, the counter men and the cashier, Connie all afforded us the same pleasant attitude and smiles! Can't forget Bob Wojtan either. He was there to make certain that we had snacks and were well-hydrated! Thanks to every one of you for making this a super pleasurable experience! Thank you also to Jeremy Bloom yet again! More

Excellent This was the third car we have bought from Fair Oaks, and this was the best experience. It all went very well, and we got a great price, even better This was the third car we have bought from Fair Oaks, and this was the best experience. It all went very well, and we got a great price, even better than we thought, and we do all out homework beforehand. More