
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Awesome Experience We have bought many cars over the years! Never have we been treated as kindly as we were today when purchasing our Navigator. Excellent dealership, ex We have bought many cars over the years! Never have we been treated as kindly as we were today when purchasing our Navigator. Excellent dealership, excellent staff and overly all A++ experience!! More
Excellent, no haggle price through the internet I went through my bank's car buying service and came up with a great price that was significantly below MSRP. As soon as I finalized my request throu I went through my bank's car buying service and came up with a great price that was significantly below MSRP. As soon as I finalized my request through the bank, 3 participating dealers were identified. Of the 3, Fair Oaks Ford was much quicker in contacting me and made a great impression, they wanted my business and would work with me in an upfront manner. Craig, the internet sales manager found me multiple cars to choose from that fit my criteria. My salesman, Jeremy, took the baton from there He helped me identify my best pick and the sale was made. I really like my 2017 Ford Fusion. More
What a Blast! That was the best car buying experience EVER! This crew made it thoroughly enjoyable every step of the way. I've never had so much fun at a car dealer That was the best car buying experience EVER! This crew made it thoroughly enjoyable every step of the way. I've never had so much fun at a car dealership! Thank you Craig, Jeremy, Gio and Steve! I love, love, LOVE my MKC! More
Purchased an Awesome Lincoln MKC Reserve Was in between an Audi Q5 and the Lincoln MKC. After spending time at the Audi dealership I am SOOOO glad we stopped at Fair Oaks Ford Lincoln! The at Was in between an Audi Q5 and the Lincoln MKC. After spending time at the Audi dealership I am SOOOO glad we stopped at Fair Oaks Ford Lincoln! The atmosphere was awesome, Jeremy was very helpful and made our decision easy! Cannot believe all the bells and whistles the Lincoln had over the Q5. Thanks Fair Oaks, I appreciate all you did for us! More
Excellent experience The purchasing of our new car could not have been easier. We did research online and requested a quote. Soon the phone rang and we had an excellent pr The purchasing of our new car could not have been easier. We did research online and requested a quote. Soon the phone rang and we had an excellent price and a salesperson that was willing to go the extra mile to find us exactly what we wanted even though it took searching all the way to Texas to find our car. There was no hard sell tactics or pushing us to purchase something they had in stock. Craig Holsman was professional and worked hard to find what we wanted. When we picked up the car Pam Hammersmith was very helpful and knowledgeable about the car. She set up our Sync system and explained all the important details we needed to know. All in all, it was a very positive experience and I would recommend Fair Oaks everyone. More
Purchase made easy and great service I am very happy with the purchase process and the great service at Fair Oaks Ford! I would definitely consider purchasing my next car from Fair Oaks I am very happy with the purchase process and the great service at Fair Oaks Ford! I would definitely consider purchasing my next car from Fair Oaks Ford! More
New expedition We were able to handle everything via email. They found the suv I wanted, for a great price and beat our credit unions rate on financing. When they s We were able to handle everything via email. They found the suv I wanted, for a great price and beat our credit unions rate on financing. When they say no hassle deal they mean it. We will recommend this dealer and use them again ourselves. More
Ford F-150 Platinum: They found what I wanted!! Very positive experience. I am not the easiest car buyer to work with and they had great patience with my financial and rebate questions. Worked wit Very positive experience. I am not the easiest car buyer to work with and they had great patience with my financial and rebate questions. Worked with a team of people starting with Craig in online sales and his support guy Louis. They communicated well and are a strong "tag team". Moved on to Bob in after market products and accessories. He was also very accommodating getting my preferences over what they normally would make available. Finally Jake worked with us well in finance. Over all a great experience and would recommend. Now I hope their service department carries on the positive experience. Thanks everyone...Dave More
ford f150 purchase One of the most friendly and fair dealerships you'll ever find. They'll bend over backwards to get you what you want. And the best part is No Pressure One of the most friendly and fair dealerships you'll ever find. They'll bend over backwards to get you what you want. And the best part is No Pressure. Can't beat the deals. More
Outstanding Service!!! I've purchased/leased many cars over the years but my experience with Fair Oaks Ford and Craig Holsman in particular, was THE best experience I've had I've purchased/leased many cars over the years but my experience with Fair Oaks Ford and Craig Holsman in particular, was THE best experience I've had to date. I sent an inquiry over the July 4th weekend, expecting not to hear back until after the holiday. Craig immediately jumped on the request and worked with me all weekend, answering questions and proactively putting together a great deal. When I visited the dealership to finalize the deal, Craig and the Fair Oaks team were a pleasure to work with. The team enthusiastic and passionate about their product (and customer) and the process was extremely professional and very efficient. Even though it was my first experience with Fair Oaks Ford, I felt like I had been a customer for years. I highly recommend Craig Holsman and Fair Oaks Ford. More