
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Loving the MKZ! Vince was a wonderful sales associate and really went above and beyond in his effort to locate the perfect car for me and my husband! I had been dri Vince was a wonderful sales associate and really went above and beyond in his effort to locate the perfect car for me and my husband! I had been driving my previous vehicle for 15 years because I loved it so much, so replacing that car had to be with a vehicle that I was equally as excited about. I was lucky enough to find the MKZ and am thrilled with the color, style, performance and features in my new car. There are so many wonderful features, and it's probably going to take me several weeks to learn everything, but it will be a lot of fun getting full use of all the gadgets! I will be recommending both the MKZ and Fair Oaks to family and friends who are looking to purchase a new vehicle! More
Explorer I have purchased several cars the last couple of years from Craig Holsman at Fair Oaks Ford and have always had a positive experience. Serafin has als I have purchased several cars the last couple of years from Craig Holsman at Fair Oaks Ford and have always had a positive experience. Serafin has also provided very helpful service in the sales and preparation of the vehicle. I use Fair Oaks for my regular scheduled service of my vehicles also and everyone there is professional and timely. More
Great buying experience I purchased a new F-150 and the entire experience was great. Dan in sales and Bob in aftermarket sales were great to deal with as was Jake in Finance. I purchased a new F-150 and the entire experience was great. Dan in sales and Bob in aftermarket sales were great to deal with as was Jake in Finance. More
Bought a new car recently and was pleased. Have used Fair oaks for service for many years. Always Recently bought a new Fusion (2017) was pleased with experience and learned of a military di Have used Fair oaks for service for many years. Always Recently bought a new Fusion (2017) was pleased with experience and learned of a military discount of 750.00 that was available on memorial day weekend that I was not aware of before I cam in to make the deal. More
Would recommend to anyone I bought my car from Fair Oaks Ford and I would highly recommend for anyone looking to purchase a car. Everyone was extremely friendly and there was n I bought my car from Fair Oaks Ford and I would highly recommend for anyone looking to purchase a car. Everyone was extremely friendly and there was no pressure to purchase a vehicle. After purchasing I was taken around the dealership and introduced to all of the departments and employees. They thanked me for the purchase and offered any help they could give me at any time. This is an awesome place. More
Fantastic Service Flexible Delivery Started car search through their website and received immediate follow up and quote on requested vehicle. I changed vehicles mid-stream and they were Started car search through their website and received immediate follow up and quote on requested vehicle. I changed vehicles mid-stream and they were able to adjust provide great pricing, and meet my delivery demands. Process was fast, easy and painless. Definitely would recommend this dealer again and particularly enjoyed working with Serafino Castelano. When I picked up the car, he wasn't satisfied that the wheels were clean enough so he took it back and had them re-cleaned. THe car was a gift for my son and he absolutely loved it. More
A++ Service for a first time Car buyer First time car buyer and I couldn't have asked for a smoother experience. Staff was awesome no beating around the bush, price turned out to be the low First time car buyer and I couldn't have asked for a smoother experience. Staff was awesome no beating around the bush, price turned out to be the lowest out of any other Ford dealership. I was able to drive out of there with my new 2016 Ford Fusion within 3 hours. Waiting area is very nice and clean. More
Happy MKX owner Had driven other vehicles at other dealerships, one of which was a Lincoln, one a Madza, and one a used Edge. Lincoln dealership didn't meet my expe Had driven other vehicles at other dealerships, one of which was a Lincoln, one a Madza, and one a used Edge. Lincoln dealership didn't meet my expectation. When I stopped at Fair Oaks having checked on line at a Rudy Red MKX the staff was there to find the vehicle and get me into it for a test drive. Yes, they wanted a sale but they also listened and wanted to know my requirements for a vehicle and worked to earn my business which in the end they received since they answered all the questions straight forward and were knowledgeable on their products. More than I can say for the other Lincoln dealership that avoided answering my questions and also just told me what payments would be not cost of the vehicle. Chris and Carl really tried to help with the sticker shock, I hadn't purchased a vehicle for 10 years and prices have gone UP. Pleased with the interests shown and concern for knowledge that they had for my happiness with the purchase. More
Fantastic Experience Everyone at Fair Oaks went out of there way to make sure my car buying experience was easy, stress free, and fair. Ryan Holsman and Bob Wojtan made su Everyone at Fair Oaks went out of there way to make sure my car buying experience was easy, stress free, and fair. Ryan Holsman and Bob Wojtan made sure I got the exact car I wanted, at a fair price, and fully equipped for me to take home. I'll never go to another dealership again! Bonus: I needed a large bag to take home all the gifts and service coupons I was given after purchasing my car!! More
Large selection of cars Ordered a new Explorer. Didn't get what I thought would be standard equipment on the model I ordered. Felt the sales person should have helped me wi Ordered a new Explorer. Didn't get what I thought would be standard equipment on the model I ordered. Felt the sales person should have helped me with a comparison of what is included in each model. Disappointed. More