
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I recommend Fair Oaks Ryan was patient and let me test drive different cars because I was unsure of what I wanted to buy. Once I made a decision, Craig was able to locate t Ryan was patient and let me test drive different cars because I was unsure of what I wanted to buy. Once I made a decision, Craig was able to locate the exact vehicle that I wanted. Good experience. More
Great sales people and a great deal. Learned of dealership over internet inquiry. Craig Holsman was a pleasure to do business with and I got a great deal as well. Professional, courteous Learned of dealership over internet inquiry. Craig Holsman was a pleasure to do business with and I got a great deal as well. Professional, courteous and knowledgeable sales people. Pam Hammersmith was very helpful as well. More
great dealership I don't have much time when searching for and buying a new car. Fair Oaks made it easy and efficient. Craig Holsman jumped through some hoops to get I don't have much time when searching for and buying a new car. Fair Oaks made it easy and efficient. Craig Holsman jumped through some hoops to get me the Edge I needed. Easy to work with, knowledgeable and friendly. I will definitely go to Fair Oaks Ford for my next car. More
Great Service. I would recommend Fair Oaks Ford I was in the market to find a new vehicle. Craig Holsman was very attentive even prior to me walking into Fair Oaks Ford. He called me back and answer I was in the market to find a new vehicle. Craig Holsman was very attentive even prior to me walking into Fair Oaks Ford. He called me back and answered my questions via email. He was very attentive to following up with me immediately and trying to have options and pricing available prior to me walking in. Once I was at Fair Oaks Ford he already had a vehicle pulled out front for me to test drive and answer more of my questions. Both Craig and Serafin Castelan were very attentive to all my needs and questions. I appreciated Serafin being so willing to help me understand some of the functions my new Ford Edge 2015 had to offer. They helped make the experience much less stressful and pleasant. I would definitely recommend Fair Oaks Ford-Lincoln and both Craig and Serafin. If anyone is in the market for a new or used vehicle check them out. More
Quick and efficient We were in the market for a Ford Edge. After visiting a dealership more local to where we live and not happy with the service, we looked to Fair Oaks We were in the market for a Ford Edge. After visiting a dealership more local to where we live and not happy with the service, we looked to Fair Oaks Ford. We emailed Craig a couple of times and when it was time to come in we had only spent 1 hour finishing the deal (and that was after we changed our minds on packages and Craig locating a car for us meeting those specifications). To our surprise, it was all done and we could go back to our weekend. More
Quick and Painless. My salesman (Craig) was always quick to reply and answer questions. Got it all done with just one visit to the dealer. As easy as buying a car can be. My salesman (Craig) was always quick to reply and answer questions. Got it all done with just one visit to the dealer. As easy as buying a car can be. Everyone at the Fair Oaks was helpful and courteous. More
Great service from all departments Craig found the F150 I wanted - and it wasn't easy. They made a great offer on my trade and also great discount on the truck. Bob helped me with my af Craig found the F150 I wanted - and it wasn't easy. They made a great offer on my trade and also great discount on the truck. Bob helped me with my after market needs and followed through several times to coordinate installation and arrange a free rental car. More
Excellent Customer Service Working with Jeremy Bloom and Craig Holsman has been a real pleasure. They both provided a timely responses both prior to the purchase and after the Working with Jeremy Bloom and Craig Holsman has been a real pleasure. They both provided a timely responses both prior to the purchase and after the purchase (even on NY's Day!) Jeremy was both patience and knowledgeable throughout the sales process. I especially appreciated the technical knowledge Jeremy provided and the proactive matter in which he would look things up where there was ambiguity. I crossed shopped my vehicle with Acura, Jeep and VW and the dealer experience to my surprise far surpassed my expectation. I went to several other dealers during my search (none Lincoln/Ford) and in all situations the price questions was this big secrecy, this was not an issue here everybody was very open. More
a stress free transaction I had a good experience with my current purchase. It was a relatively smooth experience, stress free. Walked into the showroom, saw my car , comple I had a good experience with my current purchase. It was a relatively smooth experience, stress free. Walked into the showroom, saw my car , completed the transaction and walked out with the keys. liking my purchase More
Love my red Focus! Jeremy was great. We came to look at cars and compare. The deals were So good that we got not one but two new cars on 12/19/15. It was better than I Jeremy was great. We came to look at cars and compare. The deals were So good that we got not one but two new cars on 12/19/15. It was better than I thought it would be! More