Fair Oaks Ford

Great customer service Regular oil service and checkup. The service manager did great job selecting the best replacement tires for the 2013 Escape. All done very quickly and Regular oil service and checkup. The service manager did great job selecting the best replacement tires for the 2013 Escape. All done very quickly and staff is very friendly! More

Fair price I feel I received a fair price for a vehicle I wanted with a minimum of dealer nonsense. Craig Holsman seemed very straightforward and to the point wi I feel I received a fair price for a vehicle I wanted with a minimum of dealer nonsense. Craig Holsman seemed very straightforward and to the point without the regular make believe haggling. While the price may not have been the very best price, I feel I received a fair price as the dealer is there to make money and I paid what I was willing to for that particular vehicle. There was an issue with the car as far as some blemishes on the moulding when we came to pick it up, and Serafin Castelan did get it taken care of. Nice job. Might have purchased an ESP if it wasn't so expensive. More

Satisfied repeat customer I just completed my second transaction with Jeremy Bloom and Fair Oaks Ford-Lincoln. The first time around I was pleasantly surprised with my experie I just completed my second transaction with Jeremy Bloom and Fair Oaks Ford-Lincoln. The first time around I was pleasantly surprised with my experience and for the 38 months that followed I was very pleased with all of my interactions with the personnel in the service department. Because of my positive experiences I didn't really consider working with another dealership when it came to getting into another vehicle. Fair Oaks is a great company and it is staffed with individuals who truly care about doing a good job. I highly recommend giving them a shot at earning your business. More

Excellent service department I've been bringing my Ford Crown Victoria to fair oaks since I inherited the car from my late father-in-law. Although the car is somewhat "vintage" an I've been bringing my Ford Crown Victoria to fair oaks since I inherited the car from my late father-in-law. Although the car is somewhat "vintage" and was not purchased from them the Fair Oaks team has treated it like a brand-new new car and has treated me as a valued customer. I have never had a problem with any service they have performed and I am happy to give them my highest recommendation. More

Leased an Edge My wife and I were in the market for a new car/suv. I had just sold my truck of 11 years were interested in the edge. We met with Jeremy and he was My wife and I were in the market for a new car/suv. I had just sold my truck of 11 years were interested in the edge. We met with Jeremy and he was very easy to talk to did not try and push us into something we weren't ready for or couldn't afford. Once we leased the car he walked my wife and I thru everything about the car. I look forward to working with him again said we could call or stop by anytime if we have questons. Next time your at Fair Oaks ford ask For Jeremy Bloom More

Bad Experience with managers arrogance- twice!! I went thrice to this dealer ship and got disappointed twice. The last I went was right before I write this review! The reason why I want to write is I went thrice to this dealer ship and got disappointed twice. The last I went was right before I write this review! The reason why I want to write is because of the erratic behaviors of managers dealing with customers at ford fair oaks. First, of all Karl was the sales man I talked to and he's doing just fine but when he bought his manager to talk about lease deals the manager started talking in a demeaning manner . I do not remember his name but I just felt the abuse in the way he's talking all through out. One thing I wanted to tell him is you're just one of the managers in a ford dealership and pls don't confuse yourself with CEO of FORD company!!!! This person has just talked all that he wants and gave me a very rough quote when I was asking for detailed quote and literally told that there's no way but to only pay what ever he quoted. He says that I could never get any talk on negotiation and when I pointed out existing lease stats of other premium automakers around that price range and residuals he just said that I was ignorant on how lease works and I do not know what I'm talking about although I told him that I could prove him that lease stats are real. Still I've been nice enough to shake his hand when leaving although he's hesitating to do it! He showed attitude might be that I'm brown or something other than that all I wanted is to negotiate on monthly payments. From what he does I can say that I earn double the xxx of what he earns being there in the dealer ship but just showing arrogance is not how you grow high !! That saying you've got all the way down to go my friend! ALSO from my experience FAIR OAKS ford don't even offer a penny as incentive and behave rude and stupid on top of it!! They are the nightmares of dealership I can say. It was never a fun and positive experience over there! More

Ford Escape Everyone I dealt with was very friendly and helpful. They answered my questions without making me feel like a dumb dumb. Dan was able to locate a vehi Everyone I dealt with was very friendly and helpful. They answered my questions without making me feel like a dumb dumb. Dan was able to locate a vehicle that fit my criteria in my price range. I was also grateful that they helped me set up my phone and demonstrated how to utilize all the vehicle's features. I felt like the new car price and the allowance given for my trade-in were fair. All the employees I dealt with that day were courteous and professional. I would definitely use Fair Oaks Ford again in the future when I am ready for another vehicle. Thank you so much! More

How much i enjoyed buying my new car.. Fair oaks Ford Lincoln was a good Experience, i purchased a 2015 ford fusion and its a nice car, i haven't had ant issues yet with the car. Craig was Fair oaks Ford Lincoln was a good Experience, i purchased a 2015 ford fusion and its a nice car, i haven't had ant issues yet with the car. Craig was my sales person. he got me what i asked for. I will post more stuff after everything kick in, as far as maintenance checkes and oil changes and tire rotates. lets see. i hope they keep their word of making sure i stay happy.I'll keep you posted.. More

Ford Fusion -Delight I was in search for a Ford Fusion, I knew what bells and whistles I wanted and didn't want to haggle. Fair Oaks was an excellent choice 4 me. Fantast I was in search for a Ford Fusion, I knew what bells and whistles I wanted and didn't want to haggle. Fair Oaks was an excellent choice 4 me. Fantastic Service and sufficient staff for a busy Saturday! I am well pleased More

Professional and courteous This dealership was a stress free environment without any "pushy" salesmen. The purchase was easy and the paperwork went quickly. Jake explained all This dealership was a stress free environment without any "pushy" salesmen. The purchase was easy and the paperwork went quickly. Jake explained all the features and functions of my vehicle as well as a tour of the facility. More