Fair Oaks Ford

Buying made pleasant Jake was a pleasure to work with, he was always making sure we we completely satisfied with the process of buying our new Explorer. After the sale he Jake was a pleasure to work with, he was always making sure we we completely satisfied with the process of buying our new Explorer. After the sale he followed up with us and made sure everything was going well. All of the people at Fair Oaks Ford were friendly and made us feel comfortable during the process. We would not hesitate to purchase from Fair Oaks again. More

Oil Change and Safety Check As usual, the Fair Oaks Service Department was efficient, thorough, informative, and always friendly. Those are the reasons I am a loyal 19-year cust As usual, the Fair Oaks Service Department was efficient, thorough, informative, and always friendly. Those are the reasons I am a loyal 19-year customer. Mark Bedigian Naperville, IL More

Best dealership experience I was looking to purchase a new Fusion when I received and e-mail from Craig. He quickly found me a couple of cars to look at. When I arrived to look I was looking to purchase a new Fusion when I received and e-mail from Craig. He quickly found me a couple of cars to look at. When I arrived to look at the cars Craig and Jeremy were very nice. They found me the exact car I was looking for in under an hour. When my car arrived and went in to finish up paperwork Karl and Jeremy made it a great experience. This has been the best dealership experience I have ever had. More

Great service by freindly people Very pleasant and efficient to work with. The Price and service received was very reasonable as well. They also helped me with a warranty item. Very pleasant and efficient to work with. The Price and service received was very reasonable as well. They also helped me with a warranty item. More

Always good service Have been coming here for years, this location and the original one. The experience is always good. The service is fast and accurate. I am very happy Have been coming here for years, this location and the original one. The experience is always good. The service is fast and accurate. I am very happy with the Fair Oaks Ford dealer. More

Fast & Friendly The services they have performed on my vehicle have always been completed quickly and with a smile. The warm cookies, coffee and bottles of water in The services they have performed on my vehicle have always been completed quickly and with a smile. The warm cookies, coffee and bottles of water in the waiting area are a nice treat. More

pam was very helpful during, & after the sale very happy with all your sales & service people. I have purchased about 10 vehicles from fair oaks, over the years and have always been treated very w very happy with all your sales & service people. I have purchased about 10 vehicles from fair oaks, over the years and have always been treated very well More

Happier now than I thought I would be. I learned of Fair Oaks by word of mouth that they were good to deal with. So I went in to check them out. I ended up leaving happy with a 2015 Edge. T I learned of Fair Oaks by word of mouth that they were good to deal with. So I went in to check them out. I ended up leaving happy with a 2015 Edge. The staff is extremely knowledgeable and was able to answer all of my questions accurately and without hesitation. More

Helpful Dave Wargo is very personable. When I was a bit panicked on the phone with brake issues he diagnosed my problem, and put me at ease.I ended up needin Dave Wargo is very personable. When I was a bit panicked on the phone with brake issues he diagnosed my problem, and put me at ease.I ended up needing a new brake booster. It is not fun to know if your brakes are going to fail while you are driving. Dave was great, gave me the correct info for how to get it fixed. More

Happy client I changed to Fair Oaks Ford-Lincoln from another area dealer to service my then '05 Escape. When it came time to replace that vehicle, I did not consi I changed to Fair Oaks Ford-Lincoln from another area dealer to service my then '05 Escape. When it came time to replace that vehicle, I did not consider any other dealership. I bought my '13 CMax through them and have had excellent service and care since then. There were some initial problems with my new car (a new roll out from Ford) but Fair Oaks always took care of me---from loaners to working with Ford to get the issues resolved. I continue to highly recommend this dealership. ALL of the service staff have been more than accommodating and helpful. Dan (one of the mechanics in the garage area) was really attentive when there were problems early on and worked hard to figure out what was wrong. More