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Fair Oaks Ford

Naperville, IL

4.7
3,192 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,192 reviews

June 07, 2015

Great service! Really fast, helpful and reliable. Excellent financial services by Ford Credit. With Fair Oaks Naperville its easier to buy a car than ever. Thank you More

by briand75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 07, 2015

Always helpful and friendly. Fast service. I have always been treated kindly. Have always been given a great price. Sales and service dept. great to work with. John Kranovitch, the best. More

by harryd831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Roncone, Anthony Collins
June 07, 2015

From the minute i arrived it was a positive experience. Friendly atmosphere and customer service was very professional. My thanks goes out to Frank Luciano, from the minute i walked in to the write up desk More

by fusion2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Luciano
June 06, 2015

Prompt Service for Warranty Recall I received a letter from Ford stating there was a potential electrical problem involving the battery and electrical system with my C-Max Hybrid. I ca More

by amcgovern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Collins
June 06, 2015

Great service The staff at Fair Oaks Ford is always professional and frendly. They are very efficient and get the repir done fast and at low cost. More

by twood725
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 06, 2015

Best Salesperson, = Best Experience Buying a new car can be easy or a pain I the butt. Your salesperson makes the difference. As a former national sales manager myself, I found a salesp More

by Thomcat
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 06, 2015

Full Service Maintenance I have found the staff very professional. If there is any additional work they let me know what is needed and when it should be completed by. There More

by jphoyt57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Collins
June 05, 2015

Just needed an oil change Came in without an appointment - not needed for an oil change. Asked for an oil change, oil filter change, tire rotation, and air filter if needed. More

by w8bcj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of the name of the service writer
June 04, 2015

Excellent service Every time I have taken my car in to Fairoaks, the service team has communicated clearly and gone over and above taking care of my car and me. More

by Padre Frito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wargo
June 03, 2015

tops for service Have been using Fair Oaks or predecessor since 1983. Always professional service. They do service on a timely basis, and at fair prices. Dave Wargo More

by jayk37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wargo
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