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Fair Oaks Ford

Naperville, IL

4.7
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,181 reviews

April 29, 2015

outstanding service I want to thank Craig Holsman and the rest of the sales team for a flawless purchase process of my Lincoln MKZ. Everything went very smooth and they More

by myLINCOLN,cory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake in sales and Jeff in finance, Craig Holsman
April 29, 2015

Great service department Fair Oaks Ford/Lincoln has a great service department. They are very personable and greet me by name. They provide me with the recommended service o More

by excel acct
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wargo
April 29, 2015

Great Service! I went in to have "The Works" done on our car and called the previous day to see when I could bring our car in. So took it in first thing in the morn More

by FOND Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan F.
April 28, 2015

Great Customer Service Each time I bring my car in to be serviced I'm greeted warmly by the staff. The service is quick and the waiting accommodations are very comfortable. More

by tcorpus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 28, 2015

Good car good service I bought my first new car through this dealership. The staff helped make the process straight forward and easy. They pay very little for trade ins but More

by martiniavani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 27, 2015

"Efficient and detail oriented to deliver the car we wanted" Clint Schreiber made the car buying process a breeze. He was very thorough and was able to help us navigate through all the different options availabl More

by denisjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Clint Schreiber
April 27, 2015

Service Team is excellent! I have a great experience every time I come into Fair Oaks Ford. Whether I'm chatting with my sales guy Jeremy Bloom or working with Joe Mayer and the More

by FusionRock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom, Joe Mayer
April 24, 2015

Audi TT Kevin did a great job of negotiating the deal for us. Great response and quick turn around. I Highly recommend Kevin Pranaitis and this dealership. More

by davec2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 23, 2015

2010 Escape 30000mi service I brought my 2010 Escape in for a 30000 mile service and check-up. They recommended a few things like replacing the front brake pads and replacing the More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
April 23, 2015

New 2014 F-150 Craig Holsman was able to find the exact model we were interested in. He gave us an out the door price that was right-on, no hidden surprises, we appr More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman, Ryan Holsman
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