
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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outstanding service I want to thank Craig Holsman and the rest of the sales team for a flawless purchase process of my Lincoln MKZ. Everything went very smooth and they I want to thank Craig Holsman and the rest of the sales team for a flawless purchase process of my Lincoln MKZ. Everything went very smooth and they took every opportunity to make sure I was completely satisfied. This was my 2nd purchase at Fair Oaks Ford Lincoln and I will return when Im ready for my next vehicle. They make buying a vehicle very easy. More
Great service department Fair Oaks Ford/Lincoln has a great service department. They are very personable and greet me by name. They provide me with the recommended service o Fair Oaks Ford/Lincoln has a great service department. They are very personable and greet me by name. They provide me with the recommended service options but never pressure me to purchase. More
Great Service! I went in to have "The Works" done on our car and called the previous day to see when I could bring our car in. So took it in first thing in the morn I went in to have "The Works" done on our car and called the previous day to see when I could bring our car in. So took it in first thing in the morning. Very courteous and professional. With many other cars to work on, I was surprised to see it did not take as long as I anticipated. I look forward to returning when I need the next oil change. More
Great Customer Service Each time I bring my car in to be serviced I'm greeted warmly by the staff. The service is quick and the waiting accommodations are very comfortable. Each time I bring my car in to be serviced I'm greeted warmly by the staff. The service is quick and the waiting accommodations are very comfortable. They never try to tack on extra services that are not needed like some dealerships I've dealt with in the past. More
Good car good service I bought my first new car through this dealership. The staff helped make the process straight forward and easy. They pay very little for trade ins but I bought my first new car through this dealership. The staff helped make the process straight forward and easy. They pay very little for trade ins but good dealership and good staff overall. More
"Efficient and detail oriented to deliver the car we wanted" Clint Schreiber made the car buying process a breeze. He was very thorough and was able to help us navigate through all the different options availabl Clint Schreiber made the car buying process a breeze. He was very thorough and was able to help us navigate through all the different options available. We highly recommend his services! More
Service Team is excellent! I have a great experience every time I come into Fair Oaks Ford. Whether I'm chatting with my sales guy Jeremy Bloom or working with Joe Mayer and the I have a great experience every time I come into Fair Oaks Ford. Whether I'm chatting with my sales guy Jeremy Bloom or working with Joe Mayer and the Service team, I am always reminded about how glad I am that I bought a Ford - and that I bought it there. More

Audi TT Kevin did a great job of negotiating the deal for us. Great response and quick turn around. I Highly recommend Kevin Pranaitis and this dealership. Kevin did a great job of negotiating the deal for us. Great response and quick turn around. I Highly recommend Kevin Pranaitis and this dealership. More
2010 Escape 30000mi service I brought my 2010 Escape in for a 30000 mile service and check-up. They recommended a few things like replacing the front brake pads and replacing the I brought my 2010 Escape in for a 30000 mile service and check-up. They recommended a few things like replacing the front brake pads and replacing the transmission fluid. I knew the vehicle needed this, and there was a sale regarding the brake service. It took a little over a hour to perform this service, plus I was given a 10% discount. More
New 2014 F-150 Craig Holsman was able to find the exact model we were interested in. He gave us an out the door price that was right-on, no hidden surprises, we appr Craig Holsman was able to find the exact model we were interested in. He gave us an out the door price that was right-on, no hidden surprises, we appreciated that. Ryan helped close the deal when the vehicle actually arrived at the dealership. The service people were very fast and efficient, but the extra costs for the additional services offered made the bottom line seem almost out of reach. However, as they explained to us that the overall savings and the peace of mind we will more than pay for these services. Over the years my family has purchased 14 vehicles from Fair Oaks Ford, and we live closer to three other dealerships. This alone should confirm the trust and confidence we have in their sales and service department. They have always stood behind their work, and I have yet to be disappointed. More