Fair Oaks Ford

Painless Car Purchase - Very Happy! I had been dreading the purchase of a new vehicle, but Craig made the purchase of my new Ford Explorer a painless process. All of the Fair Oaks Ford I had been dreading the purchase of a new vehicle, but Craig made the purchase of my new Ford Explorer a painless process. All of the Fair Oaks Ford folks we dealt with were very professional and helpful, and I am very happy to recommend Fair Oaks Ford to my friends. More

Great Customer Service! We bought a Ford Escape for my wife and could not be happier. Kevin P. and the entire staff were extremely helpful and provided wonderful customer ser We bought a Ford Escape for my wife and could not be happier. Kevin P. and the entire staff were extremely helpful and provided wonderful customer service. We know what we wanted and Kevin more than delivered. We will be going back fpor our next car and would recommend them to anyone. Pat & Dave Bevard More

Best Car Buying Experience EVER! I would like to thank Kevin P and the entire staff at Fair Oaks Ford for providing some of the best customer service I've received at a car dealership I would like to thank Kevin P and the entire staff at Fair Oaks Ford for providing some of the best customer service I've received at a car dealership. Kevin made the car buying process quite seamless. I told him what I was looking for and he did the rest! I didn't feel like another sale, I felt like a new member to the family. If you're looking for a Ford, this is the place to go! Thanks again guys! The Green Family More

Purchase of new Explorer XLT Overall, very positive experience. Sales team worked to find the specific car we wanted, as opposed to pushing some other car that I clearly didn't w Overall, very positive experience. Sales team worked to find the specific car we wanted, as opposed to pushing some other car that I clearly didn't want. Purchasing process, although took longer than I would've liked, was a made a pleasant experience solely because of all the people we worked with. Highly recommend this dealership. More

Very good Service I bought my first Ford from Fair Oaks, and have had almost all my service done with them. I have been extremely satisfied with everything they have do I bought my first Ford from Fair Oaks, and have had almost all my service done with them. I have been extremely satisfied with everything they have done over the last 3 years with absolutely no complaints. More

been a customer for 10 years We moved to Naperville from Chicago 10 years ago and stumbled upon Fair Oaks Ford on East Ogden Avenue. I have had nothing but amazing and honest ser We moved to Naperville from Chicago 10 years ago and stumbled upon Fair Oaks Ford on East Ogden Avenue. I have had nothing but amazing and honest service there. They have since opened a dealership West Ogden Avenue which is closer to me. Again, the service is nothing but stellar. I have recommended friends to go there. More

Service & Parts The service at Fair Oaks Ford is consistently great and the employees are always friendly. The service is fast and they always get it right the first The service at Fair Oaks Ford is consistently great and the employees are always friendly. The service is fast and they always get it right the first time. More

Lincoln MKC Lease I was happy with everyone I workded with. It was a smooth experience from the beginning to the signing of the paper work. So glad I found them. I wen I was happy with everyone I workded with. It was a smooth experience from the beginning to the signing of the paper work. So glad I found them. I went through True Car and Craig was the sales person that contacted me. We stopped in on a Saturday afternoon and was not presssured in any way, that is what I was hoping for. I ended up with the first vehicle that I drove and leased it, it seemed to be the better fit for me. I was looking for a small SUV and that is what I got. I have leased in the past and did not have a good experence, I feel I made the right choice with this lease. Jeremy did my paper work with me and was so nice. More

Quick and easy dealership experience! I called Monday with a deal I wanted to make happen and by Wednesday I drove off with my newly leased 2015 Ford Escape. Everyone at the dealership was I called Monday with a deal I wanted to make happen and by Wednesday I drove off with my newly leased 2015 Ford Escape. Everyone at the dealership was friendly and personable, very knowledgeable and helpful about the car and car buying experience considering it was my first time doing so. I would definitely return to the dealership and recommend others to it. More

Service on my F150 The service department at Fair Oaks is by far the best and easiest team to work with. Joe Mayer has always offered exceptional service and has often The service department at Fair Oaks is by far the best and easiest team to work with. Joe Mayer has always offered exceptional service and has often gone the extra mile to make sure I was satisfied with the work being performed on my F150. The Fair Oaks service department will be an important consideration when making my next vehicle purchase decision. More