Fair Oaks Ford

Got exactly what we were looking for My wife and I came in not long ago looking for an SUV (we are newly married, and wanted to upgrade from our Ford Focus). Specifically, we were looking My wife and I came in not long ago looking for an SUV (we are newly married, and wanted to upgrade from our Ford Focus). Specifically, we were looking at the Ford Edge, fully loaded, and brand new. I don't know if it was dumb luck or what, but we spoke with Serafin about what we wanted in the car, my wife was really looking for a pearlescent white color. Serafin pointed us to a brand new 2013 Ford Edge SEL, fully loaded with 0% financing...seemed like a no brainer, AND while the car is a light silver, my wife thought it looked more white than anything. It's almost as if they knew what we wanted and had it prestocked on the showroom floor just waiting to meet us. The whole experience was quick and pleasant. None of it felt like a sales process at all. After talking to Serafin we spent some time with Bob as well and he made sure that we got all of the features we wanted and we weren't settling for less...we weren't, he really seemed to care that we were happy with our experience. Will always come back to Fair Oaks Ford-Lincoln for our vehicles. They're great! And Ford is making some AMAZING vehicles nowadays. We are very happy! More

Purchased 2014 MKS Outstanding operation, communication, and service! Experience with Jeremy Bloom was outstanding, customer service, and extended patience with explanat Outstanding operation, communication, and service! Experience with Jeremy Bloom was outstanding, customer service, and extended patience with explanation of new technology Will purchase new vehicle from Fair Oaks this fall, in fact in process of ordering through Jeremy, with delivery of 2015 Navigator! More

Wonderful customer service!! When I first visited Fair Oaks, it was my intention to test drive the Ford Fusion. But after speaking with Clint he offered one of the best deals I'v When I first visited Fair Oaks, it was my intention to test drive the Ford Fusion. But after speaking with Clint he offered one of the best deals I've ever gotten when buying a car. He showed me every detail to the car and gave me a great trade-in price on my Ford Focus. I would highly recommend anyone that is interested in buying a Ford to visit the staff at Fair Oaks! Thank you for making my car purchase experience awesome!! More

Ford Focus upgrade I bought a 2013 ford focus in Dec 2012. Very happy with it, had it serviced regularly, it ran good and had no problems. Was thinking of upgrading to a I bought a 2013 ford focus in Dec 2012. Very happy with it, had it serviced regularly, it ran good and had no problems. Was thinking of upgrading to a fusion......ended up going with a 2014focus titanium...what a difference. The car is loaded and with the bigger tires it rides like a dream. Very very happy with the new car. All of my past experiences with the service dept. have been nothing but great. Very fast and they go out of there way to please. Nothing but GOOD things from me about this whole dealership More

5-STAR at every step My wife and I had an outstanding experience at the dealership from start to finish. We leased a beautiful new Explorer and received thorough training My wife and I had an outstanding experience at the dealership from start to finish. We leased a beautiful new Explorer and received thorough training on all the amazing tech features. The dealership is beautiful, EVERY employee was warm & went above and beyond, and the experience was so enjoyable we spent most of the afternoon there because we were having so much fun sharing stories and jokes with Bob & John! We would HIGHLY recommend Fair Oaks Ford to anyone who cares about TRUE SERVICE and who appreciates people who are passionate about what they do - it shows! More

My New Mustang Convertible I just bought a new 2014 Mustang Convertible at Fair Oaks Ford Lincoln and I couldn't be happier! They are the best! Everyone there was kind, support I just bought a new 2014 Mustang Convertible at Fair Oaks Ford Lincoln and I couldn't be happier! They are the best! Everyone there was kind, supportive, and helpful. They answered all of my questions and provided a wonderful experience for my first car purchase! More

My New Ford Edge I absolutely love my new edge. The dealership and my sales associate, Jeremy Bloom, worked hard to get exactly what I wanted from the factory in a mi I absolutely love my new edge. The dealership and my sales associate, Jeremy Bloom, worked hard to get exactly what I wanted from the factory in a minimum amount of time. Everyone is very courteous and professional and the waiting area is extremely comfortable and welcoming. More

Service and Purchase I've been bringing my Escape to Fair Oaks Ford since moving to the area, two years ago. I just traded it in and bought a new Escape. They have been I've been bringing my Escape to Fair Oaks Ford since moving to the area, two years ago. I just traded it in and bought a new Escape. They have been great on both the Service Dept side and the Sales Dept support of my new purchase. Staff makes it easy. Waiting area is very comfortable. No complaints at all from me! More

New car purchase We recently purchased our new 2014 Ford Escape and received excellent customer service throught the purchase. They worked with us on our purchase and We recently purchased our new 2014 Ford Escape and received excellent customer service throught the purchase. They worked with us on our purchase and trade-in and it was a pleasure working with Craig Holsman and the Fair Oakes team. More

Great Experience The total experience at Fair Oak Ford was wonderful! I worked with Craig Holsman, mostly via the Internet, to purchase a 2014 Fusion SE. Craig's commu The total experience at Fair Oak Ford was wonderful! I worked with Craig Holsman, mostly via the Internet, to purchase a 2014 Fusion SE. Craig's communication and follow up were excellent. The entire staff at Fair Oaks was great also; Craig Holsman, Serafin Castelan, and John Roncone. If you're looking to be treated right, and get a great car at a creat price, go see these guys!!! More